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NAHQ Updated CPHQ Exam Questions and Answers by matias

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NAHQ CPHQ Exam Overview :

Exam Name: Certified Professional in Healthcare Quality Examination
Exam Code: CPHQ Dumps
Vendor: NAHQ Certification: CPHQ Certification
Questions: 603 Q&A's Shared By: matias
Question 16

A quality professional is reviewing identified deficiencies from a regulatory survey. Which of the following deficiencies should the quality professional prioritize for review?

Options:

A.

A nurse was unable to recall a process related to a high-risk medication

B.

A per diem provider was found to have an expired certification

C.

A patient on suicide precautions was left alone in an emergency department room

D.

Improper hand hygiene practices were noted among several dietary staff members

Discussion
Question 17

Complaint analysis is most useful in identifying which of the following?

Options:

A.

customer expectations

B.

quality of the services rendered

C.

adherence to standards

D.

competence of personnel

Discussion
Nell
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Miriam
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Milan Sep 24, 2024
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Rayyan Sep 14, 2024
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Question 18

Organizations with a positive safety culture are best characterized by

Options:

A.

mutual trust.

B.

self-directed teams.

C.

anonymous reporting.

D.

efficient staff.

Discussion
Question 19

Which of the following is the best approach tomotivate stakeholders across the care continuum to take action?

Options:

A.

Release national benchmarks.

B.

Develop interactive dashboards.

C.

Publish unblinded outcome reports.

D.

Use patient storytelling.

Discussion
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