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NAHQ Updated CPHQ Exam Questions and Answers by lucie

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NAHQ CPHQ Exam Overview :

Exam Name: Certified Professional in Healthcare Quality Examination
Exam Code: CPHQ Dumps
Vendor: NAHQ Certification: CPHQ Certification
Questions: 603 Q&A's Shared By: lucie
Question 152

Which of the following leads to better population health management in older adults with chronic conditions?

Options:

A.

Better clinical research around chronic diseases

B.

Comprehensive assessment of patients' health conditions

C.

Improving relationships between providers and patients

D.

Teaching patients how to access their patient portal

Discussion
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Question 153

A department manager wants to improve customer service. In order to gain employee support, the manager should first

Options:

A.

Include customer service in performance reviews

B.

Demonstrate the need for change

C.

Seek authorization of the governing body

D.

Empower the employees

Discussion
Question 154

Integration of a quality culture within an organization Is best demonstrated by

Options:

A.

reduced adverse outcomes, culture of patient safety, and expansion of services.

B.

mission and vision statements, high patient census, and governing body involvement

C.

physician competence, staff longevity, and high patient satisfaction scores.

D.

leadership rounds. Increased staff satisfaction, and positive patient outcomes.

Discussion
Question 155

The greatest motivator for organization leaders to use a balanced scorecard is that it

Options:

A.

Identifies potential risk liabilities

B.

Highlights accreditation standard gaps

C.

Displays financial performance outcomes

D.

Provides key performance information

Discussion
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