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NAHQ Updated CPHQ Exam Questions and Answers by erica

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NAHQ CPHQ Exam Overview :

Exam Name: Certified Professional in Healthcare Quality Examination
Exam Code: CPHQ Dumps
Vendor: NAHQ Certification: CPHQ Certification
Questions: 813 Q&A's Shared By: erica
Question 24

After much planning and preparation, a healthcare quality professional believes the organization is ready to move forward with the process of achieving recognition through a program that highlights their achievements in nursing excellence. Which of the following distinctions is most appropriate for the organization to pursue?

Options:

A.

Baldrige

B.

Magnet

C.

CMS Stars

D.

Leapfrog Safety Grade

Discussion
Question 25

Leadership at a facility reviewed andrevised business process activities following staff layoffs. The activities were carefully planned, communicated, and implemented according to the plan. One year later, the business is stable but staff morale is very low. Based on the concepts of change theory, this is most likely due to:

Options:

A.

Leadership who were not immersed in the change process

B.

The revision of business processes

C.

Late adopters who are resistant to change

D.

A failure to address the needs of the staff who were retained

Discussion
Question 26

A nursing unit has collected the following data:

50 medical records reviewed

Nurse A

Nurse B

Doctor A

Doctor B

Timely initial assessment

45

40

10

25

Incomplete documentation

0

12

26

20

Which of the following is the best method to display this data?

Options:

A.

Pareto chart

B.

Bar chart

C.

Run chart

D.

Gantt chart

Discussion
Question 27

The ability to safely manage complex tasks in the face of time pressures, quickly identify and contain errors, and bounce back after stressful situations relates to organizational:

Options:

A.

Lean capacity

B.

Resilience

C.

Disaster readiness

D.

Safety rules

Discussion
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