| Exam Name: | Microsoft Dynamics 365 for Customer Service | ||
| Exam Code: | MB-230 Dumps | ||
| Vendor: | Microsoft | Certification: | Dynamics 365 for Customer Service Functional Consultant Associate |
| Questions: | 369 Q&A's | Shared By: | zach |
You need to select the steps to create a new macro that will automate opening a new case creation form.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You need to implement a solution to provide the technician ' s utilization.
Which solution should you use?
A customer has three cases in process and two cases for the current calendar year.
You need to determine how many cases the customer has left on their entitlement.
How many cases are left?
You need to configure the system to store answers about claims.
Which four actions should you perform in sequence? To answer, move all actions from the list to the answer area and arrange them in the correct order.
