| Exam Name: | Microsoft Dynamics 365 for Customer Service | ||
| Exam Code: | MB-230 Dumps | ||
| Vendor: | Microsoft | Certification: | Dynamics 365 for Customer Service Functional Consultant Associate |
| Questions: | 369 Q&A's | Shared By: | macy |
You need to ensure that customers cannot open more cases than they are allowed.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You need to create and configure objects to support the requirements.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to configure the correct settings.
Which settings should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to configure the queue for telephone-based cases.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.