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Microsoft Updated MB-910 Exam Questions and Answers by mattias

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Microsoft MB-910 Exam Overview :

Exam Name: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Exam Code: MB-910 Dumps
Vendor: Microsoft Certification: Microsoft Dynamics 365 Fundamentals
Questions: 159 Q&A's Shared By: mattias
Question 8

You have a chart that displays a summary of accounts by industry.

You need a chart that displays the same data grouped by city. You must be able to access the chart at a later date.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Expand the existing chart.

B.

Edit the existing chart.

C.

Select the city field in the drill-down menu.

D.

Create a new chart.

Discussion
Question 9

A company uses Dynamics 365 Field Service.

The maintenance manager wants to be able to add a list of question to work orders to ensure that field technicians follow the same steps when servicing customer equipment.

You need to explain to the manager which features are available to meet the requirement. Which feature should you use?

Options:

A.

Connected Field Service

B.

Inspections

C.

Microsoft Customer Voice

D.

Scheduling

Discussion
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Question 10

A company has a Dynamics 365 Sales implementation. The company wants to perform the following activities:

    View LinkedIn information from within Dynamics 365 Sales.

    Validate Dynamics 365 Sales data by using data from LinkedIn.

Which products should you use to perform each task? To answer, drag the appropriate products to the correct tasks. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Questions 10

Options:

Discussion
Question 11

An air-conditioning repair company uses Dynamics 365 Field Service, Customers and users report several issues. What should you use to resolve each issue? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Questions 11

Options:

Discussion
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