Exam Name: | Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) | ||
Exam Code: | MB-910 Dumps | ||
Vendor: | Microsoft | Certification: | Microsoft Dynamics 365 Fundamentals |
Questions: | 153 Q&A's | Shared By: | ahad |
A company plans to use Dynamics 365 Sales.
The company requires every Al feature related to sales be available.
You need to determine which solution to use.
Which solution should you identity?
An air-conditioning repair company uses Dynamics 365 Field Service, Customers and users report several issues. What should you use to resolve each issue? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Which features are available in Dynamics 365 Marketing?
For each of the following features, select Yes if the feature is available. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company allows customers to submit cases through its website. A case type field on the webform has sales and service options.
You need to add the case automatically to the sales or service queue based on the field value, using only out-of-the-box functionality. What should you configure?