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Microsoft Updated MB-910 Exam Questions and Answers by osian

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Microsoft MB-910 Exam Overview :

Exam Name: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Exam Code: MB-910 Dumps
Vendor: Microsoft Certification: Microsoft Dynamics 365 Fundamentals
Questions: 159 Q&A's Shared By: osian
Question 24

A company plans to implement Dynamics 365 Marketing.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Questions 24

Options:

Discussion
Question 25

You plan to implement Dynamics 365 Customer Service.

For each of the following statements, select Yes if then statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Questions 25

Options:

Discussion
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Question 26

Sales representatives need a view of all of their customers and the statistics that relate to these customers.

You need to identify how to create visuals for sales representatives to analyze and compare the data for multiple accounts.

What are three possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Create custom forms.

B.

Embed Power Bl reports in a system dashboard.

C.

Create charts.

D.

Create reports in the report wizard.

E.

Import Excel data.

Discussion
Question 27

A company uses Dynamics 365 Customer Service.

You need to recommend solutions to help the company meet the following business requirements:

Detect and diagnose equipment problems before customers are aware of an issue. Create cases from social channels and SMS text messages.

Use context-specific knowledge articles to solve customer issues quickly.

What should you recommend?

To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Questions 27

Options:

Discussion
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