| Exam Name: | Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) | ||
| Exam Code: | MB-910 Dumps | ||
| Vendor: | Microsoft | Certification: | Microsoft Dynamics 365 Fundamentals |
| Questions: | 153 Q&A's | Shared By: | karim |
You have a chart that displays a summary of accounts by industry.
You need a chart that displays the same data grouped by city. You must be able to access the chart at a later date.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Field Service.
You create a work order from a case. A field service administrator schedules the work order. A technician arrives at the site of the work order and is ready to begin work on time.
What is the status of the work order?
You manage a call center for a company that uses Dynamics 365 Customer Service.
The call center’s customer service manager wants to renew all expired entitlements to increase the duration of entitlements from six months to one year.
You need to help the customer service manager make the changes. Which status indicates that an entitlement must be renewed?
A company uses Dynamics 365 Field Service.
The maintenance manager wants to be able to add a list of QUESTION NO:s to work orders to ensure that field technicians follow the same steps when servicing customer equipment.
You need to explain to the manager which features are available to meet the requirement. Which feature should you use?
TESTED 27 Jul 2024
