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Salesforce Certified Service cloud consultant (WI25)

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CRT-261 PDF

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$36.75 Last Update April 29, 2025 Total Questions : 198 With In-Depth Explanation

CRT-261 Testing Engine

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$43.75 Last Update April 29, 2025 Total Questions : 198

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All Certified Service Cloud Consultant Related Certification Exams


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Service-Cloud-Consultant
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Salesforce Certified Service cloud consultant (WI25)
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ADX261
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Administer and Maintain Service Cloud Exam

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CramKey.com offers Salesforce CRT-261exam preparation materials such as exam question an-swers, practice tests, braindumps, study guides, and video courses.

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Salesforce Certified Service cloud consultant (WI25) Questions and Answers

Questions 1

Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.

Which three recommendations should a consultant make to meet this requirement? Choose 3 answers

Options:

A.  

Enable article customization for open cases.

B.  

Enable agents to create their own personal articles.

C.  

Enable suggested articles on new cases.

D.  

Enable article submission during case close.

E.  

Create an email template to send articles as PDF attachments.

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