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Salesforce Certified Service Cloud Consultant (Service-Con-201)

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CRT-261 PDF

$104.99
$42 Last Update November 19, 2025 Total Questions : 196 With In-Depth Explanation

CRT-261 Testing Engine

$124.99
$50 Last Update November 19, 2025 Total Questions : 196

Salesforce CRT-261 Last Week Results!

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Customers Passed
Salesforce CRT-261

90%

Average Score In Real
Exam At Testing Centre

93%

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word from this dump

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CramKey.com offers Salesforce CRT-261exam preparation materials such as exam question an-swers, practice tests, braindumps, study guides, and video courses.

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What our customers are saying


I
12-Oct-2025
Ivy -
I Passed CRT-261 exam. Can’t express my feeling, there were like 95% questions from this dump. I would advise everyone to get yourself prepared from their practice dump so that u might not find any difficulty in the exam.
R
9-Oct-2025
Robyn -
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27-Oct-2025
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Passed my CRT-261 exam and now I finally feel confident stepping into real-world projects with ease.
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25-Oct-2025
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6-Oct-2025
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22-Oct-2025
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13-Oct-2025
Ryan - Qatar cramkey
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16-Oct-2025
Rose -
I found all the questions that were on the actual exam in their dumps, which helped me to understand the Certified Service Cloud Consultant exam's format and structure.
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14-Oct-2025
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I found the study material invaluable for understanding context about the CRT-261 exam.

Salesforce Certified Service Cloud Consultant (Service-Con-201) Questions and Answers

Questions 1

Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.

Which three recommendations should a consultant make to meet this requirement? Choose 3 answers

Options:

A.  

Enable article customization for open cases.

B.  

Enable agents to create their own personal articles.

C.  

Enable suggested articles on new cases.

D.  

Enable article submission during case close.

E.  

Create an email template to send articles as PDF attachments.

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