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Salesforce Certified Service Cloud Consultant (Service-Con-201)

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CRT-261 PDF

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$36.75 Last Update December 7, 2025 Total Questions : 196 With In-Depth Explanation

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$43.75 Last Update December 7, 2025 Total Questions : 196

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CramKey.com offers Salesforce CRT-261exam preparation materials such as exam question an-swers, practice tests, braindumps, study guides, and video courses.

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What our customers are saying


H
21-Nov-2025
Harley -
The dumps on carmkey.com were incredibly helpful in preparing for the CRT-261 exam. I found all of the questions that were on the actual exam in the dumps, which allowed me to focus my studying on the most important topics. The detailed questions and answers provided in the Salesforce dumps were key in helping me understand the exam's requirements.
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25-Nov-2025
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9-Nov-2025
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15-Nov-2025
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17-Nov-2025
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17-Nov-2025
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15-Nov-2025
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5-Nov-2025
William -
There were 3-4 questions on the exam that were not on this dump but I was able to get through them easily because I studied the material thoroughly and my concepts were clear. So no worries!!!

Salesforce Certified Service Cloud Consultant (Service-Con-201) Questions and Answers

Questions 1

Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.

Which three recommendations should a consultant make to meet this requirement? Choose 3 answers

Options:

A.  

Enable article customization for open cases.

B.  

Enable agents to create their own personal articles.

C.  

Enable suggested articles on new cases.

D.  

Enable article submission during case close.

E.  

Create an email template to send articles as PDF attachments.

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