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Salesforce Updated CRT-261 Exam Questions and Answers by wesley

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Salesforce CRT-261 Exam Overview :

Exam Name: Salesforce Certified Service cloud consultant (WI25)
Exam Code: CRT-261 Dumps
Vendor: Salesforce Certification: Certified Service Cloud Consultant
Questions: 198 Q&A's Shared By: wesley
Question 8

Support agents need to verify that customers are eligible to receive customer support before they can update the

Which two objects are used to verify that a customer is entitled to receive support? Choose 2 answers

Options:

A.

Contacts

B.

Products

C.

Service contracts

D.

Case history

Discussion
Hassan
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Kasper Oct 20, 2024
Hey wonderful….so same questions , sounds good. Planning to write this week, I will go for full access today.
River
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Lewis Sep 11, 2024
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Ernest
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Nate Sep 15, 2024
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Teddie
yes, I passed my exam with wonderful score, Accurate and valid dumps.
Isla-Rose Aug 18, 2024
Absolutely! The questions in the dumps were almost identical to the ones that appeared in the actual exam. I was able to answer almost all of them correctly.
Everleigh
I must say that they are updated regularly to reflect the latest exam content, so you can be sure that you are getting the most accurate information. Plus, they are easy to use and understand, so even new students can benefit from them.
Huxley Aug 26, 2024
That's great to know. So, you think new students should buy these dumps?
Question 9

A company has created a new onboarding process. An Agent must create ten open activities that align to a step of this onboarding experience. Creating these activities can take up to 20 minutes each to complete.

What should the Agent recommend to minimize costs?

Options:

A.

Assign a single agent to create the activities on all new onboarding cases.

B.

Provide a macro that will automatically create the activities when executed.

C.

Add an object-specific custom quick action to create new activities.

D.

Hire a certified developer to write an apex trigger that creates each new activity.

Discussion
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2025-04-20
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