| Exam Name: | Certification Preparation for Service Cloud Consultant | ||
| Exam Code: | CRT-261 Dumps | ||
| Vendor: | Salesforce | Certification: | Certified Service Cloud Consultant |
| Questions: | 198 Q&A's | Shared By: | wesley |
Support agents need to verify that customers are eligible to receive customer support before they can update the
Which two objects are used to verify that a customer is entitled to receive support? Choose 2 answers
A company has created a new onboarding process. An Agent must create ten open activities that align to a step of this onboarding experience. Creating these activities can take up to 20 minutes each to complete.
What should the Agent recommend to minimize costs?
TESTED 13 May 2024
