Expert Answers to Salesforce Exam CRT-271 Questions

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Community Cloud Certification Preparation For Community Cloud Consultants

Certification Preparation For Community Cloud Consultants

Last Update Apr 27, 2024
Total Questions : 285

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Questions 4

Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting to Public Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?

Options:

Select 'Allow access without login' from Community Management

Go to the Guest User profile and give access to the Visualforce page

Change the org-wide default sharing to Public Full Access

Dd the Guest User profile to the members in Community Management

Discussion 0

Questions 5

Universal Containers needs to create a Support Community with the following requirements: • Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively. • A customer user should be able to see all cases opened for their account, including cases opened by their colleagues. • Customer users must be able to collaborate with all Community users. What two things should a Salesforce Admin do to accomplish this? Choose 2 answers

Options:

Select the Community User Visibility checkbox

Enable Super User access for customer users

Set up Delegated Admin access for customer users

Create a Sharing Set on the Case object

Discussion 0

Questions 6

Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?

Options:

Add Social-Sign-on to allow users to log in from the Portal without signing into the Community.

Enable Guest User access in Communities to support seamless access to Communities from the Portal.

Configure Single Sign-on in Salesforce and reuse the federated authentication providers in the Community.

Enable Community login support for employees in the Portal configuration.

Discussion 0

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Questions 7

Universal Containers needs employees who already have access to Salesforce to get access to a Customer Community they have just launched. The employee Salesforce profiles have been added to the Community.

What should the Salesforce Admin do to give employees access to the Customer Community?

Options:

Add public access to Chatter to the profile.

Assign the Customers Community app to the Salesforce user profile.

Request that employees with Salesforce access register as Community users.

Enable the "View Global Header" permission for Salesforce users.

Discussion 0

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