Salesforce braindumps2go crt-271 Leak Questions by Lennox q294 vce pdf

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Exam Name:	Certification Preparation For Community Cloud Consultants
Exam Code:	CRT-271 Dumps
Vendor:	Salesforce	Certification:	Community Cloud
Questions:	285 Q&A's	Shared By:	lennox

Question 28

Universal Containers needs to create a Support Community with the following requirements: • Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively. • A customer user should be able to see all cases opened for their account, including cases opened by their colleagues. • Customer users must be able to collaborate with all Community users. What two things should a Salesforce Admin do to accomplish this? Choose 2 answers

Options:

Select the Community User Visibility checkbox

Enable Super User access for customer users

Set up Delegated Admin access for customer users

Create a Sharing Set on the Case object

Discussion

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Question 29

Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting to Public Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?

Options:

Select 'Allow access without login' from Community Management

Go to the Guest User profile and give access to the Visualforce page

Change the org-wide default sharing to Public Full Access

Dd the Guest User profile to the members in Community Management

Discussion

Question 30

Universal Containers is launching a support Community with the following requirements:• The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.• The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.• They have 50 Salesforce Live Agent Licenses provisioned in their org. Which two actions should the Salesforce Admin take to meet these requirements? Choose 2 answers

Options:

Enable Live Agent in Community Settings

Add a custom Live Agent Lightning component

Set up Live Agent in Community Management

Configure Live Agent in the Salesforce org

Discussion

Question 31

How is visibility to Articles Types controlled for Community Members?

Options:

Community Settings

User Record

Community Manager