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Salesforce Updated CRT-271 Exam Questions and Answers by arlie

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Salesforce CRT-271 Exam Overview :

Exam Name: Certification Preparation For Community Cloud Consultants (SP25)
Exam Code: CRT-271 Dumps
Vendor: Salesforce Certification: Community Cloud
Questions: 285 Q&A's Shared By: arlie
Question 16

Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?

Options:

A.

Use Google Analytics to generate the adoption report

B.

Install the Salesforce Community Management AppExchange package

C.

Install the Wave dashboards for Communities

D.

Use Data Loader to download the user data to generate a pivot table in Excel

Discussion
Question 17

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?

Options:

A.

Community Settings

B.

Community Builder

C.

Force.com Sites

D.

Site.com Studio

Discussion
Question 18

Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own. Which two license types should UC's Salesforce administrator recommend? Choose 2 answers

Select one or more of the following:

a. Customer Community Plus

B. Customer Community

C. Customer Community Login

D. Customer Community Plus Login

Options:

Discussion
Question 19

A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users. 

How should the Salesforce Admin perform this task?

Options:

A.

Create public-free web pages and use Community only for authenticated users.

B.

Create Force.com sites and update guest user login access.

C.

Allow users to access the Community with guest user login credentials.

D.

Enable "Public can access the community" checkbox under General Settings in Community Builder.

Discussion
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Antoni Jan 22, 2026
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