Salesforce certleader crt-271 Reviews Questions by Mae q235 vce pdf

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Exam Name:	Certification Preparation For Community Cloud Consultants
Exam Code:	CRT-271 Dumps
Vendor:	Salesforce	Certification:	Community Cloud
Questions:	285 Q&A's	Shared By:	mae

Question 20

Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages. Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers

Select one or more of the following:

Options:

Enable multiple languages in the Knowledge language settings

Set up Translation Workbench and ensure translators are assigned

Use the language selector component to let users select their preferred language

Embed a link to Google Translate all pages

Set up custom URLs to route users from country domains to the correct Community pages

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Question 21

Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.

In which two ways should this be set up? Choose 2 answers.

Options:

In the Community Workspaces, target all Recommendations to a new Audience Type.

In Community Builder, add the Featured Recommendations Component to the page.

In the Community Workspaces, create the Recommendation.

In the Community Workspaces, add a new Custom Recommendations Channel.

In Community Builder, add the Recommendations Component to the page.

Discussion

Question 22

Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?

Options:

Include the partner profile as a member of the Community for customers.

Create Partner users as members in the Customer Community and send login details to the users

Add the Customer community to the Partner Community user profile

Select the Enable Customer Community user option in the Partner contact in Salesforce

Discussion

Question 23

Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Customer Service (Napili) Template-based Community. They need to know if these Articles are helpful to customers when they search for help in the Community.

What is the most efficient way for a Salesforce Admin to get this information from customers?

Options:

Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article.

Create a customer survey using custom Lightning components and add it to the homepage.

Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.

Enable the article voting property on the Article Content component in the article detail page in the Community Builder.

Discussion

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