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CPHQ Certification Certified Professional in Healthcare Quality Examination

Certified Professional in Healthcare Quality Examination

Last Update Jun 16, 2025
Total Questions : 603

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Questions 2

An effective way of keeping participants engaged in a meeting is

Options:

A.  

Assigning a timekeeper among the meeting participants

B.  

Sending out the meeting agenda one day prior to the meeting

C.  

Using facilitative approaches during the meeting

D.  

Having the support items readily available before the meeting

Discussion 0
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Questions 3

Which of the following is the best method to achieve a reduction in medical errors?

Options:

A.  

Establish disciplinary measures for clinical practitioners who commit errors

B.  

Encourage patients, families, and staff to report actual and potential errors

C.  

Counsel employees to be more careful when providing care

D.  

Change the process for reporting medical errors within the organization

Discussion 0
Questions 4

An organization is implementing a palliative care unit. As part of the planning and implementation processes, the board authorizes the following:

• Learning visits with existing programs to obtain information about best practices

• Formal training of all staff assigned to the unit in the principles of palliative care

• The development of a balanced scorecard to monitor program performance

The actions of the board best illustrate

Options:

A.  

High-level strategic planning

B.  

A board’s need to manage patient care

C.  

A commitment to quality

D.  

The importance of competence and training

Discussion 0
Questions 5

Evaluating data to determine high utilizers of emergency departments and their related characteristics is a strategy that can best help with

Options:

A.  

Population health management

B.  

Culture of safety

C.  

High reliability

D.  

Hospital throughput

Discussion 0
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