Expert Answers to NAHQ Exam CPHQ Questions

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CPHQ Certification Certified Professional in Healthcare Quality Examination

Certified Professional in Healthcare Quality Examination

Last Update Oct 20, 2025
Total Questions : 659

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Questions 2

Which performance improvement tool best evaluates care processes and transitions?

Options:

brainstorming

planning grid

affinity diagram

flow chart

Discussion 0

Questions 3

Recognition of the formal and informal structure of an organization is necessary when implementing a quality improvement program because

Options:

teams need to be self-directing.

informal leaders can be influential.

quality improvement programs must consult all levels before recommending policies.

organizational structure should have low variability.

Discussion 0

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Questions 4

The safety reporting system being used by an organization cannot produce reports or information in a usable format. After evaluating the existing system and other products on the market, which of the following should the quality professional do before making recommendations to leadership?

Options:

Prepare a comparative analysis based on the information gathered.

Conduct a focus group with participants from other sites within the organization.

Interview current users of the other identified products.

Create a potential implementation plan for the preferred product.

Discussion 0

Questions 5

In addition to being a good communicator, an essentialcharacteristic of a quality champion is:

Options:

Serving as a department head or chief.

Being highly respected by peers.

Being a quality improvement expert.