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SAP C_C4H410_21 Exam Topics, Blueprint and Syllabus

SAP Certified Application Associate - SAP Sales Cloud 2111

Last Update May 17, 2024
Total Questions : 120

Our SAP Certified Application Associate C_C4H410_21 exam questions and answers cover all the topics of the latest SAP Certified Application Associate - SAP Sales Cloud 2111 exam, See the topics listed below. We also provide SAP C_C4H410_21 exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of SAP C_C4H410_21 resources to help you understand the topics covered in the exam, such as SAP Certified Application Associate video tutorials, C_C4H410_21 study guides, and C_C4H410_21 practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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SAP C_C4H410_21 Exam Overview :

Exam Name SAP Certified Application Associate - SAP Sales Cloud 2111
Exam Code C_C4H410_21
Actual Exam Duration The duration of the SAP C_C4H410_21 exam is 180 minutes (3 hours).
Expected no. of Questions in Actual Exam 80
What exam is all about SAP C_C4H410_21 is an exam that tests the knowledge and skills of candidates in the area of SAP Sales Cloud. It is designed to validate the candidate's ability to implement and configure SAP Sales Cloud solutions, including sales processes, pricing, and product management. The exam covers topics such as lead and opportunity management, account and contact management, sales forecasting, and analytics. Passing this exam demonstrates that the candidate has the necessary skills and knowledge to work with SAP Sales Cloud and can help organizations to optimize their sales processes.
Passing Score required The passing score required in the SAP C_C4H410_21 exam is 63%. This means that you need to answer at least 63% of the questions correctly to pass the exam and earn your certification. The exam consists of 80 multiple-choice questions, and you will have 180 minutes to complete it. It is important to prepare thoroughly for the exam by studying the exam content and taking practice tests to ensure that you are familiar with the format and types of questions that will be asked.
Competency Level required Based on my research, the SAP C_C4H410_21 exam is designed for individuals who have a good understanding of SAP Sales Cloud and its related business processes. Candidates should have experience in implementing and configuring SAP Sales Cloud solutions, as well as knowledge of integration with other SAP solutions. Additionally, candidates should have a good understanding of SAP Sales Cloud reporting and analytics. Overall, the competency level required for the SAP C_C4H410_21 exam is considered to be intermediate to advanced.
Questions Format The SAP C_C4H410_21 exam consists of multiple-choice questions (MCQs) and scenario-based questions. The MCQs are designed to test the candidate's knowledge of the SAP Customer Experience (CX) solution and its various components, while the scenario-based questions assess the candidate's ability to apply this knowledge to real-world situations. The exam may also include drag-and-drop questions, where the candidate is required to match items or concepts to their corresponding categories or descriptions.
Delivery of Exam The SAP C_C4H410_21 exam is an online proctored exam that can be taken from anywhere with a stable internet connection. The exam is delivered through the SAP Certification Hub and is monitored by a remote proctor to ensure the integrity of the exam. The exam consists of multiple-choice questions and has a time limit of 180 minutes.
Language offered The SAP C_C4H410_21 exam is offered in English language only.
Cost of exam You can check the official SAP website or contact their customer support for the latest pricing information on the C_C4H410_21 exam.
Target Audience The SAP C_C4H410_21 certification exam is designed for professionals who are involved in the implementation and management of SAP Sales Cloud solutions. The target audience for this exam includes: 1. SAP Sales Cloud consultants 2. Sales managers and executives 3. Business analysts 4. Solution architects 5. Project managers 6. IT professionals involved in the implementation and management of SAP Sales Cloud solutions. Candidates for this exam should have a good understanding of SAP Sales Cloud functionality, including sales planning, lead and opportunity management, account and contact management, and sales analytics. They should also have experience with SAP Sales Cloud implementation and configuration, as well as knowledge of integration with other SAP solutions.
Average Salary in Market The average salary for an SAP Consultant with C_C4H410_21 certification is around $100,000 per year. However, the salary may vary depending on the location, experience, and industry.
Testing Provider You can visit the official SAP website to register for the exam or contact a certified SAP training provider for more information.
Recommended Experience The recommended experience for SAP C_C4H410_21 exam includes: 1. Basic knowledge of SAP Sales Cloud and SAP Service Cloud solutions 2. Understanding of the SAP Sales Cloud and SAP Service Cloud business processes 3. Knowledge of the SAP Sales Cloud and SAP Service Cloud data model 4. Experience in configuring and customizing SAP Sales Cloud and SAP Service Cloud solutions 5. Familiarity with SAP Cloud Platform Integration and SAP Cloud Platform Extension Factory 6. Understanding of SAP Analytics Cloud and SAP Data Warehouse Cloud It is also recommended to have hands-on experience with SAP Sales Cloud and SAP Service Cloud solutions to prepare for the exam.
Prerequisite The prerequisite for the SAP C_C4H410_21 exam is to have a basic understanding of SAP Sales Cloud and SAP Service Cloud solutions. It is recommended to have experience in implementing and configuring these solutions. Additionally, candidates should have knowledge of business processes related to sales and service management. It is also recommended to have completed the SAP Sales Cloud and SAP Service Cloud training courses.
Retirement (If Applicable) SAP usually announces the retirement date of their exams on their official website. It is recommended to check their website or contact their support team for the latest information on the retirement date of the C_C4H410_21 exam.
Certification Track (RoadMap): The certification track/roadmap for the SAP C_C4H410_21 exam is as follows: 1. SAP Certified Application Associate - SAP Sales Cloud 2011 2. SAP Certified Application Associate - SAP Sales Cloud 2105 3. SAP Certified Application Associate - SAP Sales Cloud 2111 Each certification builds upon the previous one and requires passing an exam. The SAP C_C4H410_21 exam is the third and final certification in the SAP Sales Cloud track. It validates the candidate's knowledge and skills in implementing SAP Sales Cloud solutions.
Official Information https://training.sap.com/certification/c_c4h410_21-sap-certified-application-associate--sap-sales-cloud-2111-g/
See Expected Questions SAP C_C4H410_21 Expected Questions in Actual Exam
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SAP C_C4H410_21 Exam Topics :

Section Weight Objectives
User Management and Notification Process > 12% Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
Sales Contracts Quotation and Sales Order Management > 12% Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Master Data (Account, Contact, Product, and Pricing) > 12% Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
Data Migration and Integration > 12% Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Implementation Basics and Fine Tuning 8% - 12% Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Reporting 8% - 12% Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Lead and Opportunity Management 8% - 12% Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Personalization and Extensibility   Identify how to use personalization and extensibility, including mashups and custom business objects.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
Sales Planning and Forecasting   Set up sales target plans using various dimensions and create, update and submit forecasts.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Visit Planning and Execution   Set up activity planning and visit execution with surveys and tasks.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Territory Management   Set up territory hierarchy and configure rules for territory determination.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)