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Oracle Updated 1z0-1038-22 Exam Questions and Answers by gaia

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Oracle 1z0-1038-22 Exam Overview :

Exam Name: Oracle Service Center 2022 Implementation Professional
Exam Code: 1z0-1038-22 Dumps
Vendor: Oracle Certification: Oracle Service Cloud Cross-Channel Contact Center
Questions: 97 Q&A's Shared By: gaia
Question 8

A customer is unable to see a record in the audit log after running a report. What could be the reason for this?

Options:

A.

the Purge settings in the database

B.

the Filters settings of the report

C.

the Expanded Report Audit Log from the Reports Explorer

D.

the permissions of the report

Discussion
Question 9

Which option should you useto create or configure queues?

Options:

A.

Configuration > Application Appearance >Customizable Menus > System Menus

B.

Configuration > Application Appearance > Customizable Menus > Custom Menus

C.

Configuration > Site Configuration > Message Bases

D.

Configuration> Site Configuration > Configuration Settings

Discussion
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Rayyan Jan 15, 2026
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Question 10

Which two events can trigger Custom Process Models?

Options:

A.

Update

B.

OnSaveComplete

C.

Create

D.

Load

E.

Refresh

Discussion
Question 11

Which two statements are true when working with add-ins in a Custom Object workspace?

Options:

A.

It is not possible to automate anything by using an add-in framework in a Custom Object

workspace.

B.

IGenericObject is the interface that is available with the add-in API for custom objects.

C.

IGenericObject is the interface that is available with the Connect Common Object Model (CCOM)

API for custom objects.

D.

Using the record context, you can obtain an instance of a custom object by passing the package

name and object name.

E.

You cannot obtain a custom object instance directly by using the add-in API. You need to use the Connect web service for SOAP again for the, same.

Discussion
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