Isaca Updated CRISC Exam Questions and Answers by euan

A service level agreement (SLA) is a contract between a SaaS vendor and a customer that defines the quality and availability of the SaaS service, as well as the responsibilities and obligations of both parties. An SLA is most important to include in a SaaS vendor agreement because it sets the expectations and standards for the SaaS service, provides a mechanism for measuring and monitoring the serviceperformance, and establishes the remedies and penalties for service failures or breaches. An SLA can also help to mitigate the risks and liabilities associated with SaaS delivery, such as data security, privacy, compliance, and disaster recovery. The other options are not the most important to include in a SaaS vendor agreement, although they may be beneficial or desirable depending on the context and nature of the SaaS service. An annual contract review is a process of evaluating and revising the SaaS vendor agreement to reflect the changing needs and circumstances of the customer and the vendor, but it is not a mandatory or essential element of the agreement. A requirement to adopt an established risk managementframework is a way of ensuring that the SaaS vendor follows the best practices and standards for identifying, assessing, and mitigating the risks related to the SaaS service, but it is not a specific or measurable term of the agreement. A requirement to provide an independent audit report is a way of verifying and validating the SaaS vendor’s compliance with the SLA and other contractual obligations, but it is not a direct or primary component of the agreement. References = SaaS Agreements: Key Contractual Provisions, SaaS Agreement: Everything You Need to Know, Essential checklist for SaaS agreement negotiations, KeyClauses To Understand and Evaluate in SaaS Contracts, SaaS Reseller Agreement: Everything You Need to Know

Encrypting the data would MOST effectively reduce the risk associated with inadvertent disclosure of database records from a public cloud service provider (CSP), because it is a control that protects the confidentiality and integrity of the data by transforming it into an unreadable and unmodifiable form, using a secret key or algorithm. Encrypting the data can prevent or minimize the unauthorized or accidental access, modification, or leakage of the data, especially when the data is stored, transmitted, or processed in a public cloud environment, which may have less security and control than a private or on-premise environment. The other options are not as effective as encrypting the data, because:

Option B: Including a nondisclosure clause in the CSP contract is a legal measure that can deter or penalize the CSP from disclosing the data to any third party, but it does not reduce the risk of inadvertent disclosure of the data, which may occur due to human error, system failure, or malicious attack, and it does not protect the data from unauthorized or accidental access, modification, or leakage.

Option C: Assessing the data classification scheme is a process that can help to identify and categorize the data according to its sensitivity, value, and criticality, and to determine the appropriate level of protection and handling for the data, but it does not reduce the risk of inadvertent disclosure of the data, which may affect any type or class of data, and it does not provide the specific or effective control to protect the data from unauthorized or accidental access, modification, or leakage.

Option D: Reviewing CSP access privileges is a procedure that can help to monitor and verify the access rights and permissions of the CSP to the data, and to ensure that they are aligned with the business needs and expectations, but it does not reduce the risk of inadvertent disclosure of the data, which may occur even with the legitimate or authorized access of the CSP, and it does not protect the data from unauthorized or accidental access, modification, or leakage by otherparties. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 211.

The best indicator of the risk appetite and tolerance level for the risk associated with business interruption caused by IT system failures is the recovery time objective (RTO). The RTO is the maximum acceptable time or duration that a business process or an IT system can be disrupted or interrupted before it causes unacceptable impact or harm to the business. The RTO reflects the risk appetite and tolerance level for thebusiness interruption risk, as it indicates how much disruption or interruption the business can tolerate or accept, and how quickly the business needs to resume or recover the business process or the IT system. The RTO also helps to determine the priorities and requirements for the business continuity and recovery planning, and to select and implement the appropriate continuity and recovery strategies and solutions. Mean time to recover(MTTR), IT system criticality classification, and incident management service level agreement (SLA) are not the best indicators of the risk appetite and tolerance level for the business interruption risk, as they are either the measures or the outcomes of the business continuity and recovery performance, and they do not directly indicate how much disruption or interruption the business can tolerate or accept. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50

Comprehensive and Detailed Explanation From Exact Extract:

Risk scenarios must be regularly reviewed and updated to remain relevant, especially given changing threat landscapes and business processes. A set of scenarios developed five years ago without update is likely outdated and may fail to capture current risks effectively. Ongoing remediation and external involvement are not inherently concerns if properly managed. The number of scenarios depends on scope and is less critical than currency and relevance【5:7, 5:256, 5:168†CRISC_SentenceinNOTE30.pptx】.