Expert Answers to Salesforce Exam Community-Cloud-Consultant Questions

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Community Cloud Salesforce Certified Community Cloud Consultant(SP23)

Salesforce Certified Community Cloud Consultant(SP23)

Last Update Apr 27, 2024
Total Questions : 285

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Questions 4

Northern Trail Outfitters launches a Community using the Customer Service Template. Community members report that they do NOT have a menu option to navigate to see their work orders. The Salesforce Admin has validated the following on the Community user profile: • users Profile has Read Access on the Work Orders Object • Users Profile hasa tab visible for Work Orders Object should the Salesforce Admin do to troubleshoot this issue?

Options:

Verify that the Work Order tab is under the Selected tab in Community Settings Setup.

Verify that the Navigation Menu in Community Builder has "Type: Salesforce Object" and "Object Type: Work Order"

Verify that the Navigation Menu in Community Management has "Type: Salesforce Object" and "Object Type: Work"

Verify that the Work Order tab is under the Selected tab in Community Management.

Discussion 0

Questions 5

Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting toPublic Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?

Options:

Select 'Allow access without login' from Community Management

Go to the Guest User profile and give access to the Visualforce page

Change the org-wide default sharing to Public Full Access

Dd the Guest User profile to the members in Community Management

Discussion 0

Questions 6

Universal Containers has a customer Community in Europe and plans to roll out as separate Community for their US customers. They have separateprofiles for the US, Europe, and Asia customers.

How can the Salesforce Admin limit the membership of this new community to US customers?

Select one or more of the following:

Options:

Add U.S. users to the community sharing set

Add each U.S. customer as a Community member from the contact record

Add the U.S. customer public group to the Community as members of the Community

Add only U.S. customer profiles as Community members

Discussion 0

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Questions 7

Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?

Options:

Create the article in the Community Management console

Publish the Community so the changes take effect

Add a Featured Topic in the Community Management console

Select the Customer Channel in article setup

Discussion 0

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