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AgilePM Agile Project Management (AgilePM) Practitioner Exam

Agile Project Management (AgilePM) Practitioner Exam

Last Update Feb 9, 2025
Total Questions : 134

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Questions 2

Sales staff failed to achieve last month’s sales targets when training in the mobile products and supporting sales systems and processes was first started. This month the sales team is working after hours and weekends to try to meet the current targets while developing the new skills needed. It is generally felt that this situation is unsustainable.

Which 2 actions by the Sales Director are the MOST appropriate when responding to this type of resistance?

Options:

A.  

Visibly celebrate examples of the Sales staff using the new skills and systems.

B.  

Allow those Sales staff with opposing attitudes to use the old systems in parallel.

C.  

Identify the options available for moving people out of the Sales area to other jobs.

D.  

Assign some of the sales team to work exclusively on developing the necessary skills.

E.  

Provide a clear timetable of change to those Sales staff preparing for future operations.

Discussion 0
Questions 3

The Change Manager is discussing the relocation of the Selco staff to the UniCo office with the Operations Director. They are using the SCARF framework of people's social experience to guide management actions. Answer the following questions about the use of David Rock's SCARF framework to increase the motivation for change.

On seeing plans for the office move, the Selco staff are worried that some desk allocations do not have access to natural light. The relocation leadership team held a workshop as soon as the issue was raised and has allocated these desks to be ‘hot-desks,’ not used by staff permanently based in the office.

Is this an appropriate approach to reward the brain in the need for ‘certainty,’ and why?

Options:

A.  

No, because a change solution needs to be permanent to achieve ‘certainty.’

B.  

No, because the resolution of the issue should be delegated to those affected.

C.  

Yes, because loss of ‘certainty’ mostly affects those at lower organizational levels.

D.  

Yes, because ‘certainty’ is rewarded when issues can be resolved promptly and openly.

Discussion 0
Questions 4

Which participant characteristic is likely to be the MOST appropriate to the success of a workshop to design a process?

Options:

A.  

They understand the culture of the organization.

B.  

They have a good history of change implementation.

C.  

They are confident in discussing ideas with others.

D.  

They are willing to be involved and enthusiastic.

Discussion 0
Questions 5

Which 2 actions demonstrate connectivity?

Options:

A.  

Arrange a number of briefing sessions for Customer Services staff, over lunch times and in a comfortable setting.

B.  

Make short videos available showing how customer service teams from other companies effectively provide services for these types of offerings.

C.  

Create a central area on the UniCo internal shared work system for the Change Programme to collaborate and comment on the materials.

D.  

Ask the senior leadership to provide examples of other companies undertaking, and successfully overcoming, similar challenges.

E.  

Send the plans of the new office layout to the Selco staff showing them where each individual will be located.

Discussion 0
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