HRCI Updated PHR Exam Questions and Answers by odin

The most critical factor for successful employee engagement surveys is to take visible action based on the results. If employees see no follow-up after providing feedback, trust and participation decline sharply in future surveys.

Official Extract:

"Actioning survey results is critical to maintaining credibility, demonstrating responsiveness, and driving continuous improvement based on employee feedback."

(Source: HRCI PHR Content Outline 2024–2025, Employee and Labor Relations Section, Survey Feedback and Action Planning)

The primary goal of assigning mentors during onboarding is to help new employees adjust to the organizational culture, including unwritten rules, social norms, and expectations that formal training might not cover.

Official Extract:

"Mentoring during onboarding enhances cultural assimilation by providing new employees with guidance, support, and insider knowledge about organizational norms and values."

(Source: HRCI PHR Content Outline 2024–2025, Talent Planning and Acquisition Section, Mentoring and Cultural Assimilation)

A realistic job preview (RJP) must present both the positive and the negative aspects of the job honestly. This helps set realistic expectations, reduces future dissatisfaction, and leads to better job fit and retention.

Official Extract:

"Realistic job previews reduce early turnover by presenting candidates with an honest and balanced view of job duties, including both attractive and challenging aspects."

(Source: HRCI PHR Content Outline 2024–2025, Talent Planning and Acquisition Section, Recruiting and Realistic Job Previews)

Self-insured employers take on the financial risk for providing health care benefits, and the main advantage is that they can share in any cost savings if claims are lower than expected, rather than paying fixed premiums to insurance companies.

Official Extract:

"Self-insurance enables employers to assume direct financial responsibility for health claims, allowing them to benefit from lower-than-expected claims costs."

(Source: HRCI PHR Content Outline 2024–2025, Total Rewards Section, Health Benefits Funding Strategies)