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Salesforce Consultant Salesforce Certified OmniStudio Consultant Exam (Plat-Con-201)

Salesforce Certified OmniStudio Consultant Exam (Plat-Con-201)

Last Update Jul 2, 2026
Total Questions : 184

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Questions 2

When a call center agent interacts with a customer, the agent must have all of the customer ' s related information available for a quick response. The business requires the agent to have access to:

• A view with information about a customer account

• A list of contacts and cases associated with the account

• All information should be on one screen

What OmnlStudio tool should be used to meet this requirement?

Options:

A.  

Customer IntellView

B.  

Lightning Record Page

C.  

OmniScript

D.  

FlexCards

Discussion 0
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Questions 3

When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverageon their current plan.

Which OmniStudio tool could a consultant recommend to get the discounted rate?

Options:

A.  

DataRaptor Turbo

B.  

OmniStudio Action

C.  

Calculation Matrices

D.  

DataRaptor Transform

Discussion 0
Questions 4

A company uses Expression Sets to determine product pricing. Due to the company ' s pricing schedules, there is always more than one Expression Set active at one time for a given date.

In this scenario, how will the calculation engine select which Expression Set to run?

Options:

A.  

Rank

B.  

Date modified

C.  

Date created

D.  

Sequence

Discussion 0
Questions 5

A Data Mapper is configured to sort records based on a formula field.

Why might this configuration negatively impact performance?

Options:

A.  

Integration Procedures require additional memory to parse the sorted JSON.

B.  

Multiple formula evaluations exceed the maximum CPU limit for the session.

C.  

Sorting operations bypass the internal cache of the OmniStudio engine.

D.  

Calculation of non-indexed values increases processing time during the query.

Discussion 0

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