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Salesforce Consultant Salesforce Certified OmniStudio Consultant Exam (Plat-Con-201)

Salesforce Certified OmniStudio Consultant Exam (Plat-Con-201)

Last Update Jun 28, 2026
Total Questions : 184

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Questions 2

When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?

Choose 3 answers

Options:

A.  

Prefill data for users when possible

B.  

Replicate existing processes as-is

C.  

Provide keystroke commands for data entry

D.  

Divide complex processes into sections

E.  

Provide user help text

Discussion 0
Questions 3

A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data and, then enters additional information. In the next step, the process retrieves data from an external system.

In this scenario, which OmniStudio data tool should the consultant recommend?

Options:

A.  

DataRaptor Turbo

B.  

Calculation Procedure

C.  

Integration Procedure

D.  

DataRaptor Extract

Discussion 0
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Questions 4

which Action element redirects the user outside an LWC OmniScript?

Options:

A.  

Response

B.  

Done

C.  

Post to Object

D.  

Navigate

Discussion 0
Questions 5

A company is designing a new console for contact center

agentsto display case data for customers. All cases will be fetched using a

single DataRaptor. This page needs to display cases as follows:

* "Open" cases with case description, case open date, case type,

assigned to and priority fields. Open cases should be highlighted with

a red border.

* "Awaiting Closure" cases with case description, last action taken date,

resolution, approval reason for closure, and assigned to fields. These

cases should be highlighted with a grey border.

* "Closed" cases with case description, resolution, case closed date

fields with a link to duplicate cases.

How should the consultant design the FlexCard solution to meet these

requirements?

Options:

A.  

Using three FlexCards

B.  

Using a single FlexCard with three states

C.  

Using a single FlexCard with multiple card filters

D.  

Using a single FlexCard with three flyouts

Discussion 0

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