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Salesforce Updated OmniStudio-Consultant Exam Questions and Answers by denis

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Salesforce OmniStudio-Consultant Exam Overview :

Exam Name: Salesforce Certified Omnistudio Consultant (Plat-Con-201)
Exam Code: OmniStudio-Consultant Dumps
Vendor: Salesforce Certification: Salesforce Consultant
Questions: 142 Q&A's Shared By: denis
Question 8

A Salesforce Omnistudio Consultant is validating an Omniscript they have developed for a client. The client has specific business requirements that the

script must meet.

What is the best way for the consultant to ensure that the Omniscript meets the client's business requirements?

Options:

A.

Implement the Omniscript without comparing it with the client's business requirements.

B.

Assume that the Omniscript meets the client’s business requirements without conducting a review.

C.

Conduct a thorough review of the Omniscript, comparing each step with the client's business requirements.

D.

Ask the client to review the Omniscript with their internal team.

Discussion
Question 9

A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.

Which OmniScript feature should the consultant recommend to meet this requirement?

Options:

A.

User Roles

B.

Conditional Views

C.

Script Configuration

D.

Script Profiles

Discussion
Question 10

Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.

On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.

What should the consultant recommend to meet this requirement?

Options:

A.

Add a Set Errors element

B.

Add a DataRaptor to retrieve the email address

C.

Add a Validation Rule to the Contact object

D.

Add a Conditional View to the last step

Discussion
Question 11

A company has a process that requires minimum age to purchase. Potential customers must fill in an application form. Rather than have someone fill in the entire form and be denied at the end, 2 consultant recommends using an Omniscript that will ask users to input their birthdate. If the user is younger than than 18 years, then the Omniscript needs to display a message stating "You must be 18 years or older to purchase” and also prevent users from continuing. If the user is 18 or older, then the Omniscript should allow them to proceed without any message.

Which two Omniscript components should the using to meet this validation requirement?

Choose 2 answers

Options:

A.

Alert

B.

Calculation

C.

Formula

D.

Messaging

Discussion
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