Salesforce edusum salesforce Consultant Changed Omnistudio-consultant Questions by Kinza q55 vce pdf

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Exam Name:	Salesforce Certified Omnistudio Consultant (Plat-Con-201)
Exam Code:	OmniStudio-Consultant Dumps
Vendor:	Salesforce	Certification:	Salesforce Consultant
Questions:	142 Q&A's	Shared By:	kinza

Question 32

A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client's customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.

What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?

Options:

Using a simple search ..

Using a complex search algorithm

Based on dynamic inputs from Omniscript fields

Based on static values set up during configuration

Discussion

Question 33

A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.

What is the most efficient solution that the consultant can propose to meet this new requirement?

Options:

Deploy the existing OmniScript to the Community portal using OmniOut.

Embed the existing OmniScript as a reusable component within a new Community OmniScript.

Clone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.

Duplicate the existing OmniScript and deploy the new script on the website.

Discussion

Question 34

A Consultant is working on a project that involves using OmniStudio tools to design solutions that meet customer business requirements. The solutions need to be maintainable, scalable, and contribute to long-term customer success. Which OmniStudio tool should the Consultant use to display data and launch actions?

Options:

OmniScripts

FlexCards

Integration Procedures

DataRaptors

Discussion

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Question 35

When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:

• A view with information about a customer account

• A list of contacts and cases associated with the account

• All information should be on one screen

What OmnlStudio tool should be used to meet this requirement?

Options:

Customer IntellView

Lightning Record Page

OmniScript

FlexCards