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Oracle Field Service Cloud Service Oracle Field Service 2022 Implementation Professional

Oracle Field Service 2022 Implementation Professional

Last Update Feb 22, 2024
Total Questions : 132

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Questions 4

Your company has three different levels of 'VIP' customers - Gold, Silver, and Bronze.

There is a read-only 'VIP Levef property where one of these options will appear on the 'Edit/View Activity' form of every applicable activity.

Any Gold VIP customers should beoffered a free three-month streaming VoD service trial as a token of appreciation.

If they accept, a record of that must be maintained. A 'VoD Service Trial' Integer check box property has been created.

What must you do in order to ensure that the checkbox is visible on the Edit/View Activity form only for Gold VIP members?

Options:

A.  

Create a filter to only show the 'VoD Service Trial' property if 'Gold' appears on the Edit/View Activity form.

B.  

Use a regular expression to limit valid entries for the 'VoD Service Trial' property to 'Gold' only.

C.  

Add the VoD Service Trial' property with a default value of 'Gold' to the Edit/View Activity form.

D.  

Add the 'VoD Service Trial1 property with a conditional visibility to the Edit/View Activity form.

Discussion 0
Questions 5

A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.

Theirintention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.

Identify the correct way to register that middleware Application within OFSC.

Options:

A.  

Register the Application within the API Access tab of the authentication-oriented User Type.

B.  

Register the Application, specifying the OFSC token service, and authenticate using JWT assertion.

C.  

Register the Application and authenticate using the Client ID/Client Secret

D.  

Register the Application, specifying an external token service and uploading the certificate.

Discussion 0
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Questions 6

Which two statements are true regarding filter functionality within OFSC?

Options:

A.  

Filters can be created where only certain User Types can see and interact with them.

B.  

Filters can be used in conjunction with activities, resources, and inventory.

C.  

If an activity filterhas two conditions, then an activity must meet at least one of the conditions in order to be filtered.

D.  

After a filter has been created and saved, you cannot change the entity to which it is associated.

Discussion 0
Questions 7

Your customer wants their field technicians to identify potential upsell opportunities for a premium service they offer by asking their customer whether they would be interested in receiving a free three-month trial.

The technician needs to capture and validate customer details to complete this three-month trial. Which three configurations meet this requirement?

Options:

A.  

Create a File property with a Signature element for customers to complete if they are interested in receiving the trial.

B.  

Create a String property with an Email element and use Formatting to ensure that only a valid email address can be enteredif the customer would like to receive additional information.

C.  

Create a String property with a Phone element and use a Regular Expression to ensure onl.

properly formatted phone number can be entered if the customer would like to receive additional information

D.  

Create an Enumeration property with two radio buttons, one for "Yes" and another for "No".

E.  

Create an Integer property with two check boxes, one for "Yes" and another for "No".

Discussion 0

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