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Salesforce Updated B2C-Solution-Architect Exam Questions and Answers by kayson

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Salesforce B2C-Solution-Architect Exam Overview :

Exam Name: Salesforce Certified B2C Solution Architect Arch-302 Exam
Exam Code: B2C-Solution-Architect Dumps
Vendor: Salesforce Certification: Architect Exams
Questions: 152 Q&A's Shared By: kayson
Question 36

An organization operating more than 20 beauty, personal care, and health brands wants to move from its on-premise CRM system to Service Cloud and Marketing Cloud. Because a customer's privacy and marketing preferences can vary based on the brand, the organization needs to track those preferences to run consent-based marketing campaigns.

Which consideration should a Solution Architect keep in mind with respect to consent preferences in Marketing Cloud with the consent data model?

Options:

A.

A separate contact is required for each brand where consent is independently managed; the total count of contacts in Marketing Cloud can be larger than the number of individual customers.

B.

When multiple brands are operated in a single org, the native relationship between Business, Brand, and Contact object helps distinguish privacy and consent preferences that vary between different brands.

C.

Global consent governs all-or-nothing consent settings that should be managed on the Contact object to follow cross-cloud data strategy best practice using the contact ID as the primary key in Marketing Cloud.

D.

When a subscriber unsubscribes without following the unsubscribe link provided in the message, the unsubscribe request is sent to Marketing Cloud directly and synchronized to the Salesforce Consent Data Model through Marketing Cloud Connect.

Discussion
Question 37

A university is considering using Experience Cloud so its students can interact with advisors who have Service Cloud licenses. The university would like to offer the easiest path for existing students to log in while still maintaining security. They have an on-premises Active Directory identity provider and use Google Workspace (formerly known as G Suite) for student email addresses.

What should a Solution Architect recommend?

Options:

A.

Implement Social Sign On with Openld Connect and Google Workspace as Auth Provider.

B.

Implement Active Directory and Salesforce Identity for SAML delegated Single Sign On.

C.

Implement Aloha template for students to access email with Salesforce Authenticator app.

D.

Implement OAuth 2.0 authentication protocol with Google Workspace as Service Provider.

Discussion
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Question 38

A company actively uses CI/CD processes for its Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to its architecture. Under the current setup, each developer has their own developer sandbox. Developers merge their changes into a sandbox for QA regularly, and then once every week, changes are moved to staging, then from staging to production instances. Which setup should a Solution Architect propose to support this development approach considering costs and data segregation?

Options:

A.

Set up one Marketing Cloud instance for production, and create a Marketing Cloud sandbox to connect to each of the Service Cloud sandboxes.

B.

Set up one Marketing Cloud instance with a business unit for production and one business unit for testing which is connected to all Service Cloud sandboxes.

C.

Set up one Marketing Cloud instance for each sandbox in Service Cloud in order to guarantee data segregation.

D.

Set up one Marketing Cloud instance to use with sandboxes for testing and replicate all changes to production.

Discussion
Question 39

A retail company uses B2C Commerce and Marketing Cloud to enable cross-cloud communication on behalf of its customers. As part of the newsletter signup journey, the company would like to send a coupon code to each customer 3 days after registration. Once the

coupon code has been redeemed, the company would like to alter the customer's journey to stop reminder emails.

Which two configuration steps should a Solution Architect take to ensure the customer's journey is updated after the coupon code is used?

Choose 2 answers

Options:

A.

Create a service definition in B2C Commerce that points to Marketing Cloud's REST API.

B.

Create a service definition in B2C Commerce that points to Marketing Cloud's SOAP API.

C.

After purchase, use Marketing Cloud to request coupon redemption details from the B2C Commerce service definition.

D.

After purchase, use the B2C Commerce service definition to send redemption data to Marketing Cloud.

Discussion
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