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Salesforce B2C-Solution-Architect Exam Topics, Blueprint and Syllabus

Salesforce Certified B2C Solution Architect(SP23)

Last Update May 17, 2024
Total Questions : 152

Our Architect Exams B2C-Solution-Architect exam questions and answers cover all the topics of the latest Salesforce Certified B2C Solution Architect(SP23) exam, See the topics listed below. We also provide Salesforce B2C-Solution-Architect exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Salesforce B2C-Solution-Architect resources to help you understand the topics covered in the exam, such as Architect Exams video tutorials, B2C-Solution-Architect study guides, and B2C-Solution-Architect practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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Salesforce B2C-Solution-Architect Exam Overview :

Exam Name Salesforce Certified B2C Solution Architect(SP23)
Exam Code B2C-Solution-Architect
Actual Exam Duration The Salesforce B2C Solution Architect exam is a two-hour (120 minutes) exam consisting of 60 multiple-choice questions.
Expected no. of Questions in Actual Exam 60
What exam is all about The Salesforce B2C Solution Architect certification exam is designed to test a candidate's knowledge and skills in designing and implementing solutions on the Salesforce B2C Commerce platform. The exam covers topics such as architecture, design, development, integration, and deployment of B2C Commerce solutions.
Passing Score required The passing score required for the Salesforce B2C Solution Architect exam is 65%.
Competency Level required The Salesforce B2C-Solution-Architect exam requires a minimum of 6 years of experience in Salesforce and a minimum of 3 years of experience in B2C solutions. Additionally, the candidate must have a deep understanding of the Salesforce platform, including its architecture, features, and capabilities.
Questions Format The Salesforce B2C-Solution-Architect exam consists of multiple-choice questions, drag-and-drop questions, and fill-in-the-blank questions.
Delivery of Exam The Salesforce B2C-Solution-Architect exam is a multiple-choice exam that consists of 60 multiple-choice questions. The exam is designed to assess a candidate’s knowledge and skills related to designing, building, and deploying B2C solutions on the Salesforce platform.
Language offered The Salesforce B2C-Solution-Architect Exam is offered in English.
Cost of exam The cost of the Salesforce B2C-Solution-Architect Exam is $200 USD.
Target Audience The target audience for a Salesforce B2C Solution Architect would be business owners, IT professionals, and other stakeholders involved in the development and implementation of customer-facing solutions. These stakeholders would include C-level executives, product managers, software developers, system architects, and other IT professionals.
Average Salary in Market The average salary for a Salesforce B2C Solution Architect is $125,000 per year.
Testing Provider Salesforce does not provide a B2C-Solution-Architect exam for testing. However, Salesforce does offer a B2C Commerce Cloud Solution Architect Certification exam. This exam is designed to test a candidate's knowledge and skills in designing, building, and deploying B2C Commerce Cloud solutions.
Recommended Experience The recommended experience for the Salesforce B2C Solution Architect exam includes: • At least two years of experience in designing and implementing Salesforce B2C Commerce solutions • Experience in designing and implementing Salesforce B2C Commerce solutions using the Salesforce Commerce Cloud platform • Experience in designing and implementing Salesforce B2C Commerce solutions using the Salesforce Commerce Cloud APIs • Experience in designing and implementing Salesforce B2C Commerce solutions using the Salesforce Commerce Cloud Connectors • Experience in designing and implementing Salesforce B2C Commerce solutions using the Salesforce Commerce Cloud Accelerators • Experience in designing and implementing Salesforce B2C Commerce solutions using the Salesforce Commerce Cloud Mobile SDKs • Experience in designing and implementing Salesforce B2C Commerce solutions using the Salesforce Commerce Cloud Commerce Insights • Experience in designing and implementing Salesforce B2C Commerce solutions using the Salesforce Commerce Cloud Commerce Cloud Connectors • Experience in designing and implementing Salesforce B2C Commerce solutions using the Salesforce Commerce Cloud Commerce Cloud Accelerators • Experience in designing and implementing Salesforce B2C Commerce solutions using the Salesforce Commerce Cloud Commerce Cloud Mobile SDKs • Experience in designing and implementing Salesforce B2C Commerce solutions
Prerequisite The Salesforce B2C-Solution-Architect exam requires that candidates have at least two years of experience in designing and implementing Salesforce B2C solutions. Candidates should also have a deep understanding of the Salesforce platform, including its features, capabilities, and limitations. Additionally, candidates should have a working knowledge of the Salesforce B2C Commerce Cloud, including its features, capabilities, and limitations.
Retirement (If Applicable) The Salesforce B2C-Solution-Architect exam does not have an expiration date. It is valid for as long as the certification is active.
Certification Track (RoadMap): The Salesforce B2C-Solution-Architect exam is a certification track and roadmap for professionals who want to become certified in the Salesforce B2C Solution Architect role. This certification track is designed to help professionals demonstrate their expertise in designing, building, and deploying B2C solutions on the Salesforce platform. The exam covers topics such as customer segmentation, customer journey mapping, customer experience design, and more.
Official Information https://trailhead.salesforce.com/help?article=Salesforce-Certified-B2C-Solution-Architect-Exam-Guide
See Expected Questions Salesforce B2C-Solution-Architect Expected Questions in Actual Exam
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Salesforce B2C-Solution-Architect Exam Topics :

Section Weight Objectives
Discovery and Customer Success 18%
  • Given a scenario, determine how to facilitate a successful customer engagement (agenda, plan, gather requirements, document, and design).
  • Given a set of business requirements and the understanding of standard Salesforce product capabilities, explain the reasoning and considerations to use a certain product.
  • Given a scenario with a B2C architecture, validate that the associated systems of record, key objects, and risks have been captured and explained.
  • Given a set of requirements, recommend the implementation approach and associated relative effort.
  • Given a scenario, describe the appropriate themes and development lifecycle, including CI/CD and DevOps, for a multi-cloud implementation to increase operational efficiency and quality.
Functional Capabilities and Business Value 19%
  • Given a set of customer requirements for a multi-cloud solution, demonstrate how the business processes of customer acquisition, loyalty, and re-purchase can be achieved by leveraging the Salesforce B2C products.
  • Given a set of customer requirements for product browsing, add to cart, and check out experience requirements for a multi-cloud solution, demonstrate how the customer experience can be achieved by leveraging Salesforce B2C products.
  • Given a set of customer requirements for post-purchase activities in a multi-cloud solution, demonstrate how the customer experience can be achieved by leveraging Salesforce B2C products.
Architecture Design 23%
  • Given the understanding of retail solution architecture and integrations, illustrate how Salesforce products interact with each other and third-party systems to support consumer commerce journeys.
  • Given a use case, analyze business processes and propose a customer experience solution that generates business value that meets expectations.
  • Given a complex brand and localization scenario, design a multi-cloud strategy and implementation approach to support business requirements.
  • Given data security and residency requirements, recommend an appropriate solution and describe how the solution's considerations can impact implementation.
  • Given a scenario, determine the considerations that should be made as a customer is identified and how the products will support the customer through their journey.
Data Models and Management 21%
  • Given the Salesforce supported standard object definitions for Commerce objects (profile, orders, products), articulate how key business entities relate between systems of record and systems of engagement.
  • Given a set of business objectives and priorities, recommend an appropriate sequence for system integration, data exchanges, and process updates to satisfy known requirements, with recommendations and potential impact to overall program delivery.
  • Given a set of customer requirements, articulate the consent and profile management features across multiple clouds, how they interact out-of-the-box, and when to consider custom solutions.
  • Given a scenario across multiple Salesforce products, define appropriate systems of record for various data types for high-volume processing, system limitations, and recommend preferred methods for data integration.
  • Given a scenario that requires knowledge of common data migration strategies and standard Salesforce data migration tools, demonstrate best practices on how to transfer data between products and development environments.
Integration 19%
  • Given a set of customer requirements, recommend an appropriate design and approach for a multi-cloud integration, understanding the out-of-the-box features, system limitations, and when custom integration is required.
  • Given business requirements and use cases, recommend appropriate integration patterns based on data volume, latency, and system limitations.
  • Given a B2C use case, recommend features and approaches that ensure security for both customers and internal business users while complying with regional and local legal requirements.
  • Understand the recommended methods on how to integrate systems to Service Cloud, B2C Commerce, and Marketing Cloud environments using APIs and protocols that support various integration design patterns.