Salesforce Updated Salesforce-Slack-Administrator Exam Questions and Answers by ellen

Slack best practices state:

"If channel content needs to become more sensitive or confidential, converting a public channel to private helps control access to information."

Low membership (B) or duplicate conversations (C) are not valid reasons. Notification preference (A) does not relate to confidentiality.

(Reference: Slack Administration Study Guide - Guidelines for Converting Channels)

===========

—

Workflow Builder allows launching workflows based on specific triggers. Slack officially states:

"Supported triggers include when a new member joins a channel and at a scheduled date and time."

Keyword usage (A) is not currently a native trigger without a custom app. New channel creation (B) is not a trigger. New member joining a workspace (D) by itself is not a trigger unless tied to joining a specific channel.

(Reference: Slack Administration Study Guide - Workflow Builder Triggers)

===========

—

Slack recommends:

"Setting a clear channel topic and pinned posts help define scope, and creating dedicated channels (like #help-payroll) directs users to the right place without overloading unrelated channels."

Manually redirecting (A, C) or adding payroll staff into a benefits channel (D) doesn’t address root cause or improves structure.

(Reference: Slack Administration Study Guide - Channel Organization Best Practices)

Slack recommends for Enterprise Grid:

"Use your SIEM (Security Information and Event Management) tool integrated with Slack to review detailed logs of user activity and detect any suspicious behavior."

The SIEM integration provides deeper, real-time, and historical access tracking, compared to basic admin dashboards or member analytics.

(Reference: Slack Administration Study Guide - Monitoring Security Events and Activity Logs)