Salesforce Updated Salesforce-Slack-Administrator Exam Questions and Answers by zofia

When designing an Enterprise Grid deployment, Slack recommends a thoughtful, structured approach.

According to Slack’s Enterprise Grid best practices:

"Develop a clear business case outlining why a strategic design is important, addressing key goals such as minimizing noise and maximizing collaboration.

Define success criteria and key design principles early, and work with your Slack account team to evaluate different workspace design models."

The idea is to ensure leadership understands the need for a strategic design and that the team has clear success metrics. C and E describe possible implementation strategies but jump ahead without a strategic foundation. D (surveying users) is helpful later but not the first step.

(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Design Best Practices)

===========

—

In Slack, Admin roles (Workspace Admin or Org Admin) are required to approve invitations and manage user roles, including inviting guests.

According to Slack’s documentation:

"Admins can invite members and guests, approve new invitations, and manage permissions at the workspace or org level. A Multi-Channel Guest is someone who can access multiple channels that an admin selects."

Since the marketing vendor needs access to "various channels," the correct guest type would be a Multi-Channel Guest, not Single-Channel Guest. Therefore, Tracy should use the Admin role to invite and approve new members and assign the marketing vendor as a Multi-Channel Guest.

(Reference: Slack Administration Study Guide - User Management Roles and Guest Access)

===========

—

Slack app integration benefits state:

"Integrations allow users to interact with and get updates from external apps (like ServiceNow) directly within Slack, without leaving Slack."

Third-party access (A) is inaccurate. Completely avoiding login (C) isn't always true. Security (D) is still enforced when using integrated apps.

(Reference: Slack Administration Study Guide - App Integration Benefits)

In Slack, only the Primary Owner has the ability to deactivate other Workspace Owners.

Slack documentation states:

"Only the Primary Owner can deactivate or transfer ownership of another Workspace Owner's account."

Thus, Cortez, despite being a Workspace Owner himself, cannot deactivate Camdin’s account.

(Reference: Slack Administration Study Guide - Workspace Roles and Account Deactivation)

===========

—