PeopleCert Updated MSP-Practitioner Exam Questions and Answers by tony

The Benefit Realization Plan identifies milestones for benefit reviews. This plan details when and how benefits will be measured, reviewed, and managed to ensure they are achieved as expected.

The MSP Practitioner explains: “Benefits management plan identifies benefit reviews to increase likelihood of success.” Regular benefit reviews help detect issues early, enable corrective actions, and maintain stakeholder confidence.

This plan is crucial for monitoring benefit progress post-delivery, coordinating with business change activities, and ensuring benefits sustain over the long term. It aligns benefit tracking with programme stages and organizational priorities, enhancing accountability and transparency.

The Blueprint document defines both the as-is and to-be (future) states of the organization. It provides a detailed description of the current operational environment and the changes required to achieve the programme’s desired outcomes.

The MSP Practitioner explains: “Blueprint defines as-is and future state of organization,” serving as a key governance document to guide design and delivery of the transformation.

By articulating the current state clearly, the Blueprint helps identify gaps, dependencies, and change requirements, ensuring that the programme’s outputs align with the intended future state, thus supporting successful transformational change.

Statement

Document

It is assumed that the Utility Oversight regulator will not introduce a policy that caps prices to reduce the overall profitability of the programme

Business case

For each option considered, an estimate of the initial cost of operation was calculated

Programme brief

10-15% increase in gas and electricity customers; assuming that market research analysis is indicative of future performance

Financial plan

Strategic assumptions that underpin the financial viability of the investment belong in the Business Case. High-level options analysis and initial costings are features of the Programme Brief developed during 'Identify the Programme'. Specific growth targets and their financial impact are managed within the Financial Plan

Programmes aimed at political and societal change face lower success probability when outcomes are vague or have long-term horizons that are difficult to define and measure. The MSP Practitioner explains: “Vaguely defined outcomes decrease probability of success.” Long-term societal effects are often uncertain and harder to control, thus reducing the clarity needed for successful programme management and delivery.