SAP Certified Application Associate - SAP Service Cloud 2011
Last Update May 8, 2024
Total Questions : 114
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Which of the following access restriction types are available in SAP Service Cloud? Note: There are 3 correct answers to this question.
Which mandatory characteristics do you need to provide when you create a cloud data source? Note: There are 3 correct answers to this question.
You set up an e-mail channel to process incoming tickets and create new customers for unknown senders. Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?