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SAP Updated C_C4H510_04 Exam Questions and Answers by fredrick

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SAP C_C4H510_04 Exam Overview :

Exam Name: SAP Certified Application Associate - SAP Service Cloud 2011
Exam Code: C_C4H510_04 Dumps
Vendor: SAP Certification: SAP Certified Application Associate
Questions: 114 Q&A's Shared By: fredrick
Question 16

Which types of categories can be used in the service catalog? Note: There are 3 correct answers to this question.

Options:

A.

Incident category

B.

Cause category

C.

Process category

D.

Maintenance category

E.

Warranty category

Discussion
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Question 17

Which transactional data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

Options:

A.

Contracts

B.

Tickets

C.

External pricing

D.

Activities

Discussion
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