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Architect Exams Salesforce CertifiedB2B Solution Architect Exam (SU24)

Salesforce CertifiedB2B Solution Architect Exam (SU24)

Last Update Dec 14, 2024
Total Questions : 110

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Questions 2

Universal Containers (UC) has its product and primary pricing in an ERP.For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce's multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce.

The sales process is structuredso that the customers add products to the cart through the Storefront and request a quote from UC's sales representatives. The representatives can work on the quote in CPQ and push back the updated pricing to the Storefront. The overall pipeline is tied back to opportunities and opportunity products for forecasting.

Where does UC house the system of record for its sales process?

Options:

A.  

Salesforce B2B Commerce

B.  

Salesforce CPQ

C.  

Salesforce Sales Cloud

D.  

Third-party data warehouse

Discussion 0
Questions 3

Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers haveopened the emails. There can be as little as 1,000 emails in a week or as many as 100,000 emails in a month, depending on the season.

Based on that criteria, which solution should the Solution Architect recommend to UC?

Options:

A.  

Set up scheduled flows to handleemail sending and tracking.

B.  

Recommend Marketing Cloud Account Engagement.

C.  

Develop a custom solution using scheduled Apex to send emails.

D.  

Recommend Marketing Cloud Personalization.

Discussion 0
Questions 4

During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out tosupport UC. The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.

Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?

Choose 3 answers

Options:

A.  

Give usersa way to raise support tickets for new features they do not understand.

B.  

Give users the ability to opt-out of any new feature they dislike.

C.  

Fully document all customizations added to the system.

D.  

Communicate and train users on new features.

E.  

Ensure development, training, and production environments are in place.

Discussion 0
Questions 5

Universal Containers (UC) is in the process of identifying if Revenue Cloud will work for its business processes. UC has already implemented Sales Cloud, which includes complex steps and checklists that are orchestrated based on changes made to an Opportunity. Based on the current Sales Cloud implementation, UC has concerns about how Revenue Cloud will interact with its current customizations on the Opportunity object and if it will be difficult to customize the solution in the future.

Which design approach should a Solution Architect recommend tomitigate concerns about custom processes on any single object?

Options:

A.  

Use an event-driven design to separate automations that could run asynchronously from the save cycle with a third-party tool like Heroku.

B.  

Migrate automations from Process Builder to a single flow that is triggered by record updates, using only the "After Save" context so that all operations can be organized in a single flow.

C.  

Leave the orchestration of the automation to Process Builder, but invoke autolaunched flows from Process Builderso that the actual operations run in flows.

D.  

Migrate automations from Process Builder to flows triggered by record updates, organizing operations in separate flows for the "Before Save" and "After Save" contexts.

Discussion 0
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