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Salesforce Updated B2B-Solution-Architect Exam Questions and Answers by layton

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Salesforce B2B-Solution-Architect Exam Overview :

Exam Name: Salesforce Certified B2B Solution Architect Exam (SP23)
Exam Code: B2B-Solution-Architect Dumps
Vendor: Salesforce Certification: Architect Exams
Questions: 111 Q&A's Shared By: layton
Question 12

During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution.

Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation?

Choose 2 answers

Options:

A.

Create recurring office hours for end usersto call in to speak directly with the Solution Architect.

B.

Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.

C.

Suggest that the executive team tie performance metrics to Salesforce usage.

D.

Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.

Discussion
Question 13

Universal Containers (UC) u selling containers globally via distributorsand is experiencing significant double-digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to referencethe financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in the ERP system and account managers need the latest data in front of them.

What should a Solution Architect recommend while designing an integrated, scalable solution to meet UC's needs?

Options:

A.

Use Change Data Capture to update the changes on the financial information inside Salesforce m near-real time.

B.

Use the scheduled dataloader to extract the financial information every night from the ERP and save it inside Salesforce.

C.

Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.

D.

Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access.

Discussion
Question 14

Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed.

Which three recommendations should a Solution Architect suggest to migrate to the new application in the most efficient manner?

Choose 3 answers

Options:

A.

Use an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch.

B.

Migrate archived data to Heroku and active and semi-active data to Salesforce.

C.

Migrate all complaint records m the Case object to provide a 360-degree customer view.

D.

Use Deferred Sharing Calculations to avoid record sharing calculations during data migration.

E.

Use an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system.

Discussion
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Question 15

Universal Containers (UC) is evaluating Salesforce for a Lead to Invoice solution, as its current process for getting payments from customers «s incredibly laborious. UC knows now its current invoice process runs through its back-office ERP, and is unsure how it would work within a front-office tool going from a lead all the way to an invoice. UC is looking to purchase Revenue Cloud, Sales Cloud, Marketing Cloud Account engagement, and MuleSoft to work with its CRP. The CIO also wants to make sure UC is utilizing the data across these clouds in the most automated way possible without a lot of manual data intervention as is required today within its back- office CRP

What should thesteps in the business process look like when creating a multi-cloud Lead to Invoice solution in Salesforce if UC's CRP will be the system of record for invoices?

Options:

A.

Lead, Opportunity, Quote, Order, Invoice, Payment, ERP

B.

Lead, Opportunity, Quote, Order,ERP

C.

Opportunity, Quote. Invoice, Payment, CRP

D.

Lead, Quote, Opportunity, Order, Invoice. ERP, Payment

Discussion
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