Expert Answers to CIMA Exam E2 Questions

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CIMA Management Project and Relationship Management

Project and Relationship Management

Last Update Feb 19, 2026
Total Questions : 210

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Questions 2

Identify THREE advantages of a matrix organisation structure for the execution of significant business projects:

Options:

Combines functional knowledge with project accountability

Provides flexibility in terms of meeting concurrent priorities

Enables staff to focus on a single professional commitment

Involves staff answering to more than one supervisor or line manager

Fosters interdisciplinary co-operation in pursuit of project goals

Discussion 0

Questions 3

Z is an entrepreneur that has just bought a chain of 10 prestigious restaurants. Z has decided that there is an urgent need for cost savings and plans to install state-of-the-art computer systems to make each restaurant more efficient and less dependent on manual processes. This means that every employee must be trained to operate the new systems and there will be changes in roles and responsibilities.

Z has decided to use the biggest restaurant as a training centre, where the new systems will first be installed. Staff from the other restaurants will then train at the biggest restaurant for a week while new systems are installed at their own restaurant. Z has told the staff that no one will be dismissed because of the changes. The planned opening of a new restaurant will absorb any employees displaced due to the efficiency of the new systems.

Z is concerned about staff resistance. Which approach will be most effective in these circumstances?

Options:

Educate employees and communicate with them regularly and openly about the changes.

Confirm to the employees in writing that they will still have a job somewhere after training.

Encourage the employees to discuss all their concerns with their co-workers.

Tell the employees that the new technology is the best way to improve the competitive position of the business.

Discussion 0

Questions 4

The initial Balanced Scorecard design, defined by Kaplan and Norton, used four perspectives (or legs) for management control and the implementation of strategy. What are the FOUR original perspectives?

Options:

Learning and growth

Internal business

External issues

Competitors

Financial

Customer

Discussion 0

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Questions 5

Two management actions that would be expected to occur at the START of most successful organisational change programmes are:

Options:

'Build a sense of urgency' and 'Create a guiding coalition'.

'Hire and develop employees who can embrace the vision' and 'Reinvigorate the change process with new projects'.

'Embed the new routines' and 'Prepare for the next round of change'.

'Empower broad-based action' and 'Consolidate the change'.

Discussion 0