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SHRM Updated SHRM-SCP Exam Questions and Answers by bernard

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SHRM SHRM-SCP Exam Overview :

Exam Name: SHRM Senior Certified Professional
Exam Code: SHRM-SCP Dumps
Vendor: SHRM Certification: Senior Certified Professional
Questions: 134 Q&A's Shared By: bernard
Question 32

A recent company survey shows that 70% of employees report not having mastered the skills needed to do their jobs. Which approach to learning and development should the HR director implement to best help employees master the missing skills?

Options:

A.

Gamify professional development opportunities.

B.

Offer a diverse catalog of micro-courses.

C.

Apply the forgetting curve.

D.

Use pre- and post-training surveys.

Discussion
Question 33

A small company in the energy industry has a policy that states that employees who work overtime hours will be compensated with leave rather than with cash. Due to the nature of the industry, overtime work is common for employees who work in departments within the company’s core areas of operations. Employees throughout the company have been unhappy with this policy for many years, but have remained willing to work overtime hours when asked. However, managers are becoming increasingly reluctant to approve the leave that employees have earned because it leads to staffing shortages. As a result, more and more employees are refusing to work overtime hours. Senior leaders ask the company's HR business partner (HRBP) to investigate the problem further and to provide a solution. Senior leaders accept a recommendation from the HRBP to amend the current overtime policy to provide overtime pay to employees in the core areas of operations. Because they work so little overtime no change is recommended for employees in the administrative areas.

The administrative employees complain that the new policy is unfair. What should the HRBP do?

Options:

A.

Tell the administrative employees that they should document their grievances in writing so that HR can formally present their complaints to the company's senior leaders

B.

Meet with administrative employees to address their concerns and explain the rationale behind the business decision.

C.

Invite administrative employees to discuss their concerns with HR.

D.

Conduct a salary review for administrative staff to ensure they are being paid competitively.

Discussion
Question 34

A global company plans to expand into two new international markets next year. Which is the first step the chief human resource officer should take to determine what training the new workforce will need for successful expansion?

Options:

A.

Business needs assessment

B.

Gap analysis

C.

Cost-benefit analysis

D.

Risk assessment

Discussion
Question 35

The marketing department at a large financial services company chooses five high-performing staff members every year to receive a performance award, which includes a monetary reward and recognition at an end-of-year meeting. Employees are chosen by managers in the marketing department. Each manager nominates two direct reports, and then all managers meet as a group to discuss nominees until a consensus is reached. The names of the winners are given to HR for final approval. The marketing department is preparing to begin this year's nomination process. There have been repeat winners in each of the last three years. A marketing employee files a complaint with the HR director about favoritism in the award process. Additionally, the employee points out that newer employees rarely win the award, which lowers their morale. New employees tend not to win because they spend a couple of years training and shadowing experienced employees before receiving tasks to perform independently.

The employee who submitted the complaint asks the HR director to provide more opportunities for new employees to be recognized. Which action should the HR manager take?

Options:

A.

Send an email to new employees each year thanking them for their contributions.

B.

Announce the names of new employees at the end-of-year meeting.

C.

Require each years group of nominees to include at least one new employee

D.

Suggest managers give new employees more informal recognition which will increase the performance.

Discussion
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