| Exam Name: | Salesforce Communications Cloud Accredited Professional (AP) Exam | ||
| Exam Code: | Salesforce-Communications-Cloud Dumps | ||
| Vendor: | Salesforce | Certification: | Accredited Professional Certification |
| Questions: | 77 Q&A's | Shared By: | drew |
Universal containers (UC) is a communication service provider using commination cloud. UC gathered the following from their sales agent about their current legacy system quoting and order capture flows
•They often need to refer back to their documents for routine customer requests
•They are able to handle the majority of customer request themselves despite of current challenges
•Routine customer requests require many clicks and they want the new system to focus user experience.
One of the common MACD transactions is to increase the quality of the assets
What approach should a consultant recommend for designing the quoting and order capture flow in communication cloud to alleviate the agents’ feedback while minimizing implementation efforts?
UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?
During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?
TESTED 30 Apr 2025
