Salesforce Updated Data-Architect Exam Questions and Answers by ayeza

Integrating with a third-party database or service for address validation and enrichment is a scalable strategy that can improve the quality of the Account addresses by comparing them with a reliable source of data1. Leveraging Data.com Clean to clean up Account address fields with the D&B database is another scalable strategy that can automatically update and enrich Account records with verified information from Data.com2.

Creating an external object Invoice_x with a Lookup relationship with Opportunity is the best option for modeling invoices, considering performance and data storage space. An external object allows the data to be stored in the ERP system and accessed via OData in Salesforce. This reduces the data storage consumption in Salesforce and improves the performance of queries and reports. A Lookup relationship allows the sales reps to view the invoice status and amount from the opportunity page. The other options would either consume more data storage space, require additional customization, or not provide real-time data access

 To improve data quality and avoid data skew, the data architect should create a picklist field with values sorted alphabetically for tracking shipping status on opportunity. A picklist field ensures that only valid values are entered and prevents typos or variations in spelling. Sorting the values alphabetically makes it easier for users to find and select the correct value. Data skew occurs when a large number of records are owned by a single user or have a single value for a field. Creating a picklist field with a limited number of values does not cause data skew, as long as the distribution of values is balanced and not skewed towards one value.

Building a customer view in Service Console with components that show website data and marketing data as mashup is the best option to fulfill the requirement with minimum development effort in Salesforce. A mashup is a technique that combines data from different sources into a single user interface. You can use Visualforce pages or Lightning components to create mashups that display data from external systems such as your website and marketing system. This way, you can provide your contact center agents with a comprehensive view of the customer information they need.