Pegasystems Updated PEGACPDS88V1 Exam Questions and Answers by elif

The most important aspects taken into consideration when determining the Next-Best-Action are business objectives and customer needs. Business objectives reflect the goals and priorities of the organization, such as increasing revenue, reducing costs, or managing risk. Customer needs reflect the preferences and expectations of the customers, such as their interests, intents, or life events. References: https://academy.pega.com/module/one-one-customer-engagement/topic/next-best-action-designer

When building a predictive model, you compare the performance of predictive models at the Model Comparison stage. This stage allows you to select the best model based on various metrics, such as accuracy, lift, or area under curve (AUC). References: https://academy.pega.com/module/predictive-analytics/topic/comparing-predictive-models

Propensity is the adaptive model output that is automatically mapped to a strategy property. Propensity is the likelihood of a positive response for a given action and predictor profile. It ranges from 0 to 100. References: https://community.pega.com/sites/default/files/help_v82/procomhelpmain.htm#rule-/rule-decision-/rule-decision-adaptivemodel/main.htm