Exin Updated CDFOM Exam Questions and Answers by isla-mae

In organizational resilience and business continuity planning, theRecovery Time Objective (RTO)is a core metric used to determine the acceptable downtime for each business function.

EPI defines RTO as the:

“Targeted duration within which disrupted services or processes must be restored to a minimum acceptable operational level after a disaster.”

Key points:

Timeframe for RecoveryThe RTO identifieshow quicklya facility, system, or service must be restored before the outage causes unacceptable consequences.

Minimum Service CapacityThe RTO refers to restoring operationsat a minimum acceptable level, not full normal operations.

Business Impact Analysis (BIA) OutputRTO is derived during BIA where criticality and dependencies of business processes are assessed and prioritized.

Prioritization of ResourcesRTO informs disaster recovery planning, resource allocation, and restoration sequencing.

Therefore, the correct definition matches:

D — “The prioritized timeframes for resuming disrupted activities at a specified minimum acceptable capacity.”

Why the other options are incorrect:

Adescribes the MTPD (Maximum Tolerable Period of Disruption).

Bdescribes elements of the Minimum Business Continuity Objective (MBCO).

Cdescribes the Recovery Point Objective (RPO).

EPI DCFOM-Aligned Reference Concepts

RTO defines the permitted downtime for a service.

RTO is linked to minimum acceptable capability after recovery.

RTO is determined through BIA.

Standard warranties often provide limited support focused on parts replacement with no guaranteed response time, no preventive maintenance, and no rapid onsite intervention. When business requirements demand higher availability, faster recovery times, or enhanced repair capabilities, the standard warranty is insufficient. EPI’s facilities management principles recommend upgrading to aservice contractthat offers extended or enhanced coverage. This may include guaranteed response times, onsite labor, preventive maintenance, full system checks, expedited parts replacement, and comprehensive support that aligns with business-critical uptime requirements.

Option B is correct because it provides a structured, contractual method to bridge gaps between operational needs and manufacturer baseline support. The contract can be tailored to specific risks, SLAs, and operational priorities.

Option A (increasing staff standby) does not solve the issue of vendor response or parts availability. Option C (writing off the asset) is unnecessary and financially unreasonable. Option D (purchasing spare parts) helps but does not provide labor response, diagnostics, or SLA-backed service delivery.

Thus, the most appropriate and effective action is tonegotiate an extended service contract.

EPI’s physical security framework requiresmandatory background screeningforallindividuals assigned to security roles, regardless of:

previous experience

certifications

law enforcement background

length of employment

Security personnel have privileged access to sensitive areas and are responsible for enforcing access control, incident response, and compliance. Therefore:

No exemptionsare permitted.

Prior experience or certification doesnotreplace a formal background check.

Even previous law enforcement staff must undergo screening.

Thus, the correct answer isC.

EPI DCFOM-Aligned Reference Concepts (Paraphrased)

Background screening is mandatory for all security personnel.

No exceptions are permitted, regardless of experience or qualifications.