CompTIA Updated 220-1202 Exam Questions and Answers by kabir

The key requirements are (1) avoid expensive licensing fees and (2) keep files locally. Linux best matches both. Quentin Docter explains that open source software is “freer than free,” meaning the application is free and the source code is shared, and he explicitly lists “OSs such as Linux” as open source examples. That directly supports the licensing-cost goal. By contrast, Windows and macOS are commercial, licensed operating systems.

Chrome OS often works best when users rely heavily on cloud-based services and synchronization, which conflicts with the customer’s preference that “all files be kept locally” (even though local storage exists, Chrome OS is commonly positioned around cloud workflows). Linux supports fully local file storage and gives the organization control over storage location, backup choices, and offline access.

The All-in-One guide reinforces the idea that some developers (including Linus Torvalds for Linux) made software “freely available for everyone,” highlighting Linux as a no-licensing-fee option compared with commercial licensing models. Therefore, the best recommendation is Linux (A).

Aclean installensures all malware is eliminated by completely wiping and reinstalling the OS. System restore or repair may leave traces.

FromQUENTIN DOCTER - COMPTIA A+ COMPLETE study GUIDE:

“If malware cannot be completely removed, perform a clean installation of the operating system. This ensures no remnants remain on the machine.”

A blue screen or sudden shutdown generates diagnostic records that persist after reboot, and the primary Windows tool to review those records is Event Viewer . Quentin Docter states: “ Event Viewer should be the first place you look when you are trying to solve a problem whose solution is not evident ,” because the system and applications “will often create an entry… that can be used to… diagnose problems.” He also specifically notes for unexpected shutdowns: “ The first place to check is Event Viewer on the System tab ,” where kernel and EventLog entries help determine whether the system lost power or shut down abnormally.

Mike Meyers reinforces that Event Viewer is how you read Windows logs (Application, Security, Setup, System) and that the details pane shows information about the selected event, which is exactly what you need when the on-screen error flashes too quickly. Performance Monitor is for counters/trends, Device Manager focuses on hardware status/drivers, and System Information shows configuration—not the crash/shutdown event details. Hence, Event Viewer (C) is correct.

Hash values(like SHA256) are published by vendors to verify file integrity. A match confirms the file hasn’t been tampered with.

FromTravis Everett – CompTIA A+ All-in-One Exam Guide:

“Use hash values to ensure downloaded software matches the vendor’s published version and hasn ' t been modified.”