CompTIA Updated 220-1202 Exam Questions and Answers by andrew

“Superficially delete” in this context means removing data without physically destroying the drive—i.e., using a logical/sanitization method rather than a destruction method. Drilling and shredding are explicit physical destruction techniques that render a drive unusable, while degaussing is a purging/destruction-style method that disrupts magnetic fields and also makes the drive unreliable for future use. The remaining choices (wiping and low-level formatting) are software-based sanitization approaches. In A+ terminology, a low-level format is contrasted with a standard format and is commonly associated with a complete overwrite/zero-fill process that clears the disk so data does not remain recoverable, while still leaving the drive functional afterward. The All-in-One guide notes that modern “low-level formatting” is often used to describe a zero-fill/overwrite operation that writes zeros to every location on the drive. It also distinguishes this from normal deletion, where data can remain until overwritten. Likewise, Docter differentiates formatting vs sanitation vs destruction, emphasizing that sanitation (including low-level formats/wipes) removes data without tossing media for “prying eyes.”

The best answer is B because Linux, macOS, and Windows handle application installation differently, so the technician should use the correct tool or deployment method for each operating system. The A+ Core 2 objectives specifically include diverse OS environments, macOS application installation file types such as .dmg, .pkg, and .app , and Linux tools such as apt-get and yum . The Mike Meyers/Mark Soper material explains that macOS software may be installed from the App Store, a .dmg disk image, or a .pkg installer, while Linux commonly uses package-management tools and distro software stores. The All-in-One Exam Guide also emphasizes that package managers install and update software while handling dependencies, which is especially important in Linux. A single Windows batch script would not properly apply to macOS and Linux. Sending users to the manufacturer’s website bypasses organizational control, and manual installation on every system is inefficient and error-prone.

Background applications can significantly drain a smartphone’s battery, even when the device is idle. A technician should first review which apps are running in the background and consuming power through the battery usage section of the OS. Disabling or restricting power-hungry apps often resolves poor battery life.

A. Storage usage doesn’t significantly affect battery life.

B. End of software support is unrelated to battery performance unless it ' s causing inefficient processes, which would still be secondary.

C. Charger wattage affects charging speed, not battery life after charging.

Operating systems periodically reach a status known as " end of life " (EOL), at which point the developer (e.g., Microsoft, Apple) ceases to provide security updates, patches, or technical support. When this happens, the OS becomes vulnerable and non-compliant with security best practices, which is why organizations typically receive advance notifications from vendors or support teams.

A. Manufacturer support expiration only applies to hardware, not OS patching.

C. Security software may be upgraded or removed, but that does not affect patching the OS itself.

D. The release of a new version doesn’t automatically stop updates for the current version.