Expert Answers to WGU Exam Information-Technology-Management Questions

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Courses and Certificates WGU Information Technology Management QGC2

WGU Information Technology Management QGC2

Last Update Jul 13, 2026
Total Questions : 210

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Questions 2

An inventory manager is using a company's customer relationship management (CRM) system to determine how much inventory to pre-order for an upcoming sales promotion.

Which phase of CRM does this describe?

Options:

Predicting

Defining

Reporting

Analyzing

Discussion 0

Questions 3

Why is collaboration between the chief information officer (CIO) and the chief marketing officer (CMO) essential in digital strategy?

Options:

To give the marketing team control over IT operations

To prevent overlap between IT and marketing functions

To coordinate strategic efforts across the organization

To reduce the role of marketing in technology decisions

Discussion 0

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Questions 4

What is a customer relationship management (CRM) system used for?