WGU Updated Information-Technology-Management Exam Questions and Answers by hailey

Unified communications (UC) integrates various communication tools such as instant messaging, email, voice, video conferencing, and collaboration platforms into a single interface. The primary benefit is enhanced collaboration, allowing teams to work together seamlessly across multiple channels and geographic locations.

Option A: Incorrect—UC focuses on communication, not resource speed.

Option B: Incorrect—UC does not provide additional storage.

Option C: Incorrect—billing is unrelated to unified communications.

Thus, the benefit of unified communications is enhanced collaboration.

A transformational CIO goes beyond maintaining IT infrastructure and instead focuses on innovation, strategic initiatives, and enabling business growth through technology. This leadership approach involves aligning IT with business strategy, driving digital transformation, and fostering a culture of continuous improvement and adaptability.

Option A: Incorrect—operational stability is important but not transformational.

Option B: Incorrect—maintaining existing systems is reactive, not innovative.

Option C: Incorrect—non-technical business oversight is outside the CIO’s IT leadership role.

Thus, the CIO becomes transformational by driving innovation and business growth.

Purpose of Internet Use Policy in IT Ethics:

An Internet Use Policy is a subset of an organization’s IT ethics policy. It outlines acceptable use of the organization’s internet resources by employees.

By defining clear guidelines, the policy aims to minimize time wasted on personal browsing and ensure internet use aligns with business goals.

Relation to Worker Productivity:

The policy is designed to prevent misuse of the internet (e.g., excessive social media use or visiting non-work-related websites), which can negatively impact productivity.

Encouraging responsible use fosters a professional environment and helps employees focus on work-related tasks.

Why Other Options Are Incorrect:

Option B: Email monitoring may be part of broader IT security policies but is not the focus of Internet Use policies.

Option C: Branding guidelines apply to communication policies, not internet usage policies.

Option D: Printer usage is covered under equipment policies, not internet use policies.

The Construction phase of the Rational Unified Process (RUP) is where software requirements are translated into working code. During this phase, developers build the system by coding, integrating, and testing components based on the validated architecture.

Option A (Elaboration): Focuses on refining requirements and validating architecture.

Option B (Inception): Defines the scope, objectives, and business case.

Option D (Transition): Involves system deployment and user acceptance testing.

Thus, the correct phase is Construction.