Expert Answers to ServiceNow Exam CIS-HAM Questions

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CIS-Hardware Asset Management Certified Implementation Specialist - Hardware Asset Management

Certified Implementation Specialist - Hardware Asset Management

Last Update Oct 28, 2026
Total Questions : 196

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Questions 2

Which catalog facilitates the ability to source from existing stock?

Options:

Procurement Catalog

Vendor Catalog

Service Catalog

Product Catalog

Discussion 0

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Questions 3

What types of inventory audits are supported with the Hardware Asset Management (HAM) application? (Choose two.)

Options:

Stockroom audit

Vendor audit

Location audit

Discovery audit

Discussion 0

Answer:

B, C

Explanation:

Inventory audits are the processes of verifying the accuracy and consistency of the hardware asset inventory across the enterprise1.

The Hardware Asset Management (HAM) application supports the following types of inventory audits1:

Stockroom audit: This is an audit that verifies the quantity and condition of the hardware assets in a stockroom. A stockroom is a physical location where hardware assets are stored before they are delivered to the end users or transferred to another stockroom2. A stockroom audit helps to optimize the inventory levels, avoid overstocking or understocking, and identify any discrepancies or issues with the stockroom assets1.

Location audit: This is an audit that verifies the presence and status of the hardware assets in a specific location, such as an office, a building, or a floor. A location audit helps to ensure that the hardware assets are assigned to the correct owners, locations, and departments, and to identify any missing, unknown, or unauthorized assets1.

Therefore, the types of inventory audits that are also options in the question are A. Stockroom audit and C. Location audit.

The other options that are not types of inventory audits supported by the HAM application are:

Vendor audit: This is not a type of inventory audit, but a type of vendor management activity. Vendor management is the process of managing the relationships and contracts with the vendors that provide hardware assets and services to the organization3. Vendor audit is an activity that evaluates the performance, quality, and compliance of the vendor based on predefined criteria and metrics3.

Discovery audit: This is not a type of inventory audit, but a type of configuration management activity. Configuration management is the process of maintaining the accuracy and consistency of the operational and relationship information of IT assets and services in the Configuration Management Database (CMDB)4. Discovery audit is an activity that compares the actual configuration items (CIs) in the IT environment with the expected CIs in the CMDB and identifies any differences or discrepancies4. References:

1: Hardware Asset Inventory Audit

2: Stockrooms

3: Vendor Management

4: Configuration Management

Questions 4

Delegated Developers are granted access only to what in which they are working?

Options:

Interfaces

APIs

Instances

Scopes

Discussion 0