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Salesforce Strategy Designer Salesforce Certified Platform Strategy Designer (Plat-UX-102)

Salesforce Certified Platform Strategy Designer (Plat-UX-102)

Last Update Feb 8, 2026
Total Questions : 150

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Questions 2

Cloud Kicks (CK) is designing an in-person experience for customers who purchase its products. This will include the ability to schedule and manage appointments as well as see when the delivery vehicle is on the way.

Which Salesforce product should CK invest in to efficiently enable the desired experience?

Options:

A.  

Scheduler

B.  

Service Goud

C.  

Field Service

Discussion 0
Questions 3

A strategy designer is working on a future digital commerce vision for Cloud Kicks.

What should the designer focus on when engaging technical stakeholders7

Options:

A.  

Minimize technical stakeholders' input at this early stage.

B.  

Ensure all ideas have buy-in from technical stakeholders.

C.  

Explore feasibility and opportunities for future innovation.

Discussion 0
Questions 4

Cloud Kicks customers have publicly challenged the company to use its market-leading position as

an ethical force for good in social change What is one way the company can embed ethical use

principles into its day to day work?

Options:

A.  

Quantitative Research

B.  

Consequence Scanning

C.  

Journey Mapping

Discussion 0
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Questions 5

A cross-disciplinary design team is looking at an affinity map of insights.

Which question should the team use to prioritize and turn them into design opportunities?

Options:

A.  

What constraints would we have to overcome?

B.  

Why is this insight valuable?

C.  

Do we have the capability to develop this?

Discussion 0

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