Salesforce prepway salesforce Strategy Designer Certified-strategy-designer Release Date by Emilio q12 vce pdf

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Exam Name:	Salesforce Certified Strategy Designer Exam
Exam Code:	Certified-Strategy-Designer Dumps
Vendor:	Salesforce	Certification:	Salesforce Strategy Designer
Questions:	153 Q&A's	Shared By:	emilio

Question 12

A strategy designer is hired to help service agents pool their shared knowledge, see the

bigger picture, and understand what may be causing poor and disjointed support experiences, and

where other pain points and opportunities may lie. Which method of co-design workshop should be

used?

Options:

Ideation

Prototyping

Journey mapping

Discussion

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Question 13

Cloud Kicks has generated a handful of ideas to solve the challenge of customer dissatisfaction over long waiting periods between order placement and delivery.

Which method should the strategy designer use to help stakeholders decide which ideas to build-

Options:

Priority matrix

Data analysis

Design critique

Discussion

Question 14

Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality.

What should the team do when developing their roadmap?

Options:

Focus on features, including detailed outputs associated with each one.

Ensure stakeholders stay connected and aligned during roadmap development

Set expectations that once the roadmap is approved It will not be modified.

Discussion

Question 15

At a project kickoff, the strategy designer wants to get ideas from all stakeholders to use as hypotheses. The designer runs a sketching activity with the multi-disciplinary group, asking everyone to sketch. They give everyone fat markers and sticky notes, and set a timer for 5 minutes of sketching.

What is the reason why marker choice is important?

Options:

They anonymize the sketches so that stakeholders cannot judge others' drawing abilities.

They ensure stakeholders can fit detailed sketches on a sticky note in the allotted time.

They enable stakeholders to focus on generating ideas rather than detailing UI.