Salesforce braindumps salesforce Strategy Designer Certified-strategy-designer Exam Dumps by Zak q12 vce pdf

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Exam Name:	Salesforce Certified Platform Strategy Designer (Plat-UX-102)
Exam Code:	Certified-Strategy-Designer Dumps
Vendor:	Salesforce	Certification:	Salesforce Strategy Designer
Questions:	150 Q&A's	Shared By:	zak

Question 20

Cloud Kicks' design team learns of the desire for sustainable materials while co-creating

personalization concepts with their West Coast influencers. Which method should the team use

improve feasibility of this concept direction?

Options:

Create a functional prototype.

Run a cost benefit analysis.

Review and align with company V2MOM

Discussion

Question 21

A strategy designer at Cloud Kicks is working on a strategic vision for a new movement tracking app that integrates with their footwear.

Which approach should validate the market for this concept?

Options:

Gather an team to ideas and craft that stretch the 's current

Recruit target users to test price points at which they would be willing to purchase the app.

Meat with developers to estimate the effort required to deliver the proposed experience.

Discussion

Question 22

Cloud Kicks (CK) has a large number of customer support requests. CX as identified a need

for updated documentation as part of a new customer service design, making self-service available

within the experience

What should be used to measure ongoing success?

Options:

Decreased number of customer cases

Increased number of Knowledge articles

Decreased bounce rate on document on pages

Discussion

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Question 23

A strategy designer at Cloud Kicks conducted a series of interviews with business stakeholders and customers to gain insights into existing customer support operations and wrote the design challenge statement.

Which option reflects the format of the design challenge statement"?

Options:

As a user, I want to see trending support resources upon the first login to customer support so I can save my time.

Unify platforms and centralize support operations to save customers time and reduce business costs.

How might we save our existing customers time by preemptively serving the info they need to deflect the customer support calls.