Salesforce Updated Slack-Con-201 Exam Questions and Answers by belle

The correct answer is B . On Enterprise Grid, Slack Connect governance is handled at the organization level unless the organization changes the default permissions. Approving requests to collaborate with external organizations is not merely a workspace-local activity because Slack Connect affects external collaboration, data exposure, compliance boundaries, and organization-wide security posture. Org Owners and Org Admins are the appropriate default roles because they have the administrative authority to manage external collaboration settings and approve cross-organization channel relationships. Option A is too narrow because Org Owners also have approval authority. Option C is also too narrow because Org Admins participate in this administrative control. Option D is incorrect because Workspace Admins and Workspace Owners operate at the workspace level and do not, by default, own the enterprise-wide approval boundary for Slack Connect channel requests. The tested principle is that external collaboration on Enterprise Grid must be governed through centralized org-level roles unless the policy is intentionally modified.

Reference topic: Policies and Settings — Slack Connect permissions, Enterprise Grid external collaboration controls, Org Owner/Admin authority, and approval governance.

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The correct answer is C . In Enterprise Grid, SSO is managed at the organization level, so exceptions to the SSO requirement must be handled in org settings, not workspace settings. The client needs some members to continue logging in with a username and password, which means those members must be excluded from the SSO requirement. The answer also specifies uploading a CSV list, which is the scalable method for applying exclusions when multiple members are involved. Option A is incorrect because it uses the workspace settings dashboard and manual entry, which does not align with Enterprise Grid org-level SSO control. Option B is wrong because workspace admin settings are not the correct place for Enterprise Grid SSO exclusions. Option D correctly identifies org settings but uses manual addition; the tested recommendation is to upload a CSV list for the excluded users. The important consulting principle is that identity and authentication settings on Enterprise Grid are centralized at the org level.

Reference topic: Policies and Settings — Enterprise Grid SSO, org-level authentication controls, SSO exclusions, CSV user management, and login policy design.

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The correct answers are A and D . To tailor Admin Essentials training properly, you must know what Workspace Owners and Admins are actually allowed to do in the client’s environment. The Policies & settings documentation identifies configured permissions, such as who can manage channels, approve apps, invite users, use Slack Connect, create private channels, or perform administrative actions. The roles and responsibilities matrix clarifies which client roles are accountable for specific operational tasks. Together, these deliverables tell you both the technical permission model and the human ownership model. Option B, the SOW, defines scope and deliverables but usually does not list detailed Slack permissions. Option C, the communications plan, governs messaging and audience outreach, not admin capabilities. Option E, Grid Orientation curriculum, is a training asset, not the source of truth for configured permissions. Admin training should never be generic; it must match the client’s policy decisions and role assignments exactly.

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The correct answer is B . Grid design should be based on how work and information naturally flow across the organization. The consultant needs to understand whether teams collaborate mostly by function, geography, department, business unit, external partnership, confidentiality level, project type, or cross-functional initiative. That discovery input directly informs whether the client needs one global workspace, multiple functional workspaces, a social workspace, an external workspace, restricted workspaces, or multi-workspace channels. Option A is useful for app and integration planning, but app usage does not define the core workspace architecture. Option C may matter if the client has active or expected acquisitions, but it is too narrow to be the most generally helpful grid-design input. Option D can provide insight into collaboration culture and security posture, but public/private channel ratios alone do not explain how information should be structured across workspaces. The strongest grid design recommendation is evidence-based and aligned to real information-sharing patterns.

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